Top Remote Operations & Support Jobs in San Antonio, TX

Provide functional support and configuration for PeopleSoft 9.2 Financials (GL, AR, Commitment Control). Elicit and document requirements, map requirements to PeopleSoft, analyze PUM images, lead testing/QA, mentor analysts, design workflows (AWE), support upgrades, troubleshoot production and batch/job issues, and create process documentation and test artifacts.

Lead P&L and operational performance for ~50 branches across the Western US. Coach and develop district/branch managers, drive EBITDA, oversee integrations, enforce safety, staffing, sales effectiveness (Sandler), marketing alignment, and continuous improvement.

Provide Robert's Rules guidance to the CEO, review agendas, facilitate meetings, take and distribute minutes, resolve procedural conflicts, and support continuous improvement. Attend weekly standups and commit to at least 4 hours/week; first task will help launch a fundraising campaign.

Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.

Lead revenue operations and GTM strategy for Customer Success and field engineering: own pipeline health, forecasting, territory design, metrics, tooling roadmap, and data integrations across HubSpot, BigQuery, Hex, and product usage to drive scalable GTM execution.

Lead and optimize creative operations for an agency: manage resourcing, processes, budgets, and onboarding; implement AI and dashboards; shape team culture, career pathways, and participate in strategic planning.

Provide live technical support for Maggie court reporting product: triage and resolve product, hardware, network, and audio issues via tickets, calls, and chats; coordinate escalations to IT and engineering; file bug reports; maintain knowledge base; take on-call shifts for P0 incidents; build runbooks and hardware kits.

Support payer-facing revenue integrity projects, focusing on invoicing, receivables processing, and client reporting while maintaining workflows and documentation.

Support the Senior Manager to optimize development team operations: record gifts, manage donor and gift data quality, maintain financial documents in Google Drive and Salesforce, prepare invoices/payment requests, assist with donor materials, reporting, and special events, and coordinate with IT and Finance.

Manage auto insurance claims by assisting clients with claim initiation, gathering and verifying documentation, liaising with insurers and third parties, troubleshooting delays, maintaining records, and improving claims processes while delivering customer-focused support.