Top Remote Customer Success Jobs in San Antonio, TX
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.
The Customer Success Manager at Pulley will lead customer relationships, enhance product usage, ensure retention, gather feedback for improvements, and collaborate with other teams to deliver solutions. The role involves a proactive approach to account management in a SaaS environment, focusing on customer experience and problem-solving.
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The Customer Support Specialist will serve as the primary point of contact for users and creators, addressing inquiries via live chat using Intercom. Responsibilities include troubleshooting issues, maintaining customer satisfaction, and collaborating with team members to provide effective solutions.
As a Profee Coding Specialist, you will work independently to provide coding services, calculate E/M levels, apply diagnosis codes with precision, and interpret coding guidelines. You will ensure compliance with ethical standards and participate in training while maintaining high productivity and accuracy rates.
The Regional Customer Support Specialist supports Natera’s Oncology division by delivering exceptional service to medical professionals and patients, managing orders, alleviating issues, and communicating effectively to ensure timely results. This role necessitates problem solving, organization, and knowledge of oncology tests, while maintaining professionalism in escalated situations.
The Regulatory Affairs & Quality Specialist ensures compliance with ISO standards and regulations, manages QMS documentation, conducts audits, and provides training. The role includes improving quality management systems and participating in special projects aligned with organizational goals.
As a Customer Support Specialist at Calendly, you will be the first point of contact for customers, providing solutions and enhancing their experience. Your responsibilities include resolving support tickets via Live Chat, Phone, or Email, maintaining expert product knowledge, and participating in support initiatives to meet both individual and team metrics.
As an L1 Technical Support Engineer, you will provide exceptional product support in cybersecurity within a fast-paced SaaS environment. Responsibilities include troubleshooting client-reported issues, maintaining response and resolution SLAs, and collaborating effectively with team members and other support levels to ensure customer success.
The Technical Representative for the Core team at 1Password troubleshoots Tier 2 issues affecting customers, supports Tier 1 issues, and assists junior colleagues. The role involves diagnosing technical problems, providing effective customer support, and monitoring ticket escalations.
Top remote Companies in San Antonio, TX Hiring Customer Success Roles
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