Top Remote Customer Success & Experience Jobs in Salt Lake City, UT

Serve as the primary technical contact for enterprise customers to design scalable LogicMonitor solutions, run POCs, troubleshoot complex issues, deliver best-practice training, and inform product roadmap. Collaborate with sales, account management, and PDE to align architecture to customer goals and enable successful platform adoption.

Partner with 8-10 enterprise customers to manage the full lifecycle—implementation, adoption, expansion, and renewal—driving product utilization, business alignment, executive engagement, and account growth while coordinating cross-functional teams.

The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.

As a Corporate Support Representative, you will assist small business owners by solving tech and tax problems through calls and emails, while providing exceptional customer service and support.

The Enterprise Customer Success Manager will engage with 10-20 enterprise clients, ensuring they effectively adopt and maximize value from the AI search optimization platform, while providing strategic recommendations and onboarding support.

Lead US Payroll & Benefits Customer Experience delivery and operations, ensuring compliant, accurate, and scalable managed services. Own service delivery processes, SLAs, KPIs, escalation resolution, risk mitigation, and continuous improvement. Partner with Product, Engineering, GTM, and senior stakeholders to influence product and service strategy, support launches, and act as internal payroll subject matter expert and customer advocate.

Manage an SMB portfolio to drive product adoption, retention, and revenue. Build success plans, run executive reviews, monitor account health, support renewals and upsells, and maintain CRM and Gainsight hygiene while collaborating across Sales, Onboarding, and Product.

The Business Procedures Consultant oversees projects, ensures operations meet objectives, analyzes data for improvements, and communicates changes effectively.

The Sales Operations Manager will support Enterprise Account Executives, refine sales processes, enhance team effectiveness, and implement strategies for improved revenue and profitability.

Manage deployments of Samsara's IoT platform for large enterprise customers, create launch plans and roadmaps, run trainings, track adoption and account health, mentor teams, and collaborate cross-functionally to ensure successful implementation and value realization.

The role involves providing operational support to the sales organization, managing accounts, and ensuring adherence to sales processes while utilizing Salesforce.

As a Partner Success Engineer at Deepgram, you will drive partner engagement, manage technical enablement, and ensure successful integration of AI solutions, while continuously optimizing workflows and fostering collaboration across teams.