Top Remote Customer Success & Experience Jobs in Salt Lake City, UT

The Senior Engagement Manager will manage enterprise account onboarding and activation, presenting to C-suite, and developing scalable engagement frameworks.

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.

As a Corporate Support Representative, you will assist small business owners by solving tech and tax problems through calls and emails, while providing exceptional customer service and support.

Lead a team of Client Success Managers, ensuring client retention and strategic partnerships while managing a small portfolio. Drive performance through coaching and data-driven decisions using Salesforce.

The Senior Client Success Manager ensures that customer experiences exceed expectations by liaising with cross-functional teams and improving operational processes. This role focuses on managing relationships with high-value customers, addressing escalations, and utilizing data to drive improvements in client support services.

As a Customer Retention Representative, you will assist customers in understanding their policies, resell benefits, and handle premium payments while providing excellent customer service.

The Add-On Licensed Agent will make outbound calls, receive inbound calls, assist policyholders, and manage paperwork related to insurance policies.

The National Sales Trainer will oversee sales training programs, conduct virtual training sessions, and support new agents, ensuring effective education and adherence to company standards.

The Customer Service Representative will manage communication with partner labs, ensuring customer satisfaction through problem-solving, relationship building, and effective coordination across teams.

The role involves managing training operations, vendor relationships, and program management for training content at SailPoint, focusing on operational excellence and strategic improvements.

Lead technical relationships with partners, guiding workshops and developing POCs to enhance platform adoption and joint value creation.

The Support Specialist will handle customer inquiries, triage issues, maintain high service levels, and collaborate with teams to enhance customer experience.

The Principal Enterprise Strategist serves as a senior advisor, aligning business goals with integrated technology solutions and leading complex customer engagements while mentoring teams.