Top Remote Customer Success & Experience Jobs in Salt Lake City, UT

The Customer Success Operations Manager at Atlassian partners with leadership to develop operational workflows, manages projects, and optimizes team efficiency using customer success metrics.

The Senior Engagement Manager will manage enterprise account onboarding and activation, presenting to C-suite, and developing scalable engagement frameworks.

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.

As a Corporate Support Representative, you will assist small business owners by solving tech and tax problems through calls and emails, while providing exceptional customer service and support.

As a Customer Care Advocate, you will assist customers with inquiries regarding insurance and benefits, providing exceptional service through effective communication and problem-solving skills.

The Senior Associate on the CX Programs team will enhance customer experience by analyzing data, improving processes, and collaborating with cross-functional teams to drive effective solutions and measure customer satisfaction KPIs.

As a Customer Care Systems Lead, you'll drive CX operations through metrics reporting, AI adoption, and voice platform optimization while managing technical programs and cross-functional initiatives.

The District Manager, OnStar & Loyalty drives dealer relationships, advocates for OnStar services, and ensures performance improvement across dealerships through training, data analysis, and customer advocacy.

As a Customer Care Representative, you will handle customer inquiries, resolve complaints, manage orders, and enhance customer satisfaction using multiple systems and thorough documentation.

Manage a portfolio of SMB and mid-market accounts, focusing on renewal execution, customer engagement, and driving retention and growth. Collaborate with cross-functional teams to ensure customer success and forecast management.

The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.

The Customer Care Specialist II is responsible for providing excellent customer service, handling inbound calls, documenting customer interactions, and coordinating service requests and repairs.