Top Remote Customer Support Jobs in Salt Lake City, UT

Provide phone, email, and chat support to patients and doctors; resolve questions, follow workflows, document interactions, escalate appropriately, meet SLAs, and prioritize tasks in a fast-paced remote environment with evening and weekend coverage.

Lead CVR customer support strategy and operations, managing geographically dispersed teams to deliver case management, operational excellence, budgets, hiring, training, and cross-functional initiatives. Drive KPI measurement, continuous improvement, product feedback, and talent development to improve dealer, DMV, lender, insurer, and consumer outcomes.

Provide Tier I, client-facing support for healthcare customers via email, chat, text, and phone during scheduled hours. Triage and escalate tickets, coordinate internal follow-ups, contribute process-improvement ideas, and serve as a trusted resource for clinicians and system administrators. Entry-level role with growth potential.

Lead and scale Ethos' customer experience function by building CX processes, VoC systems, service channel strategy, and operational teams. Synthesize customer insights across channels, prioritize a CX roadmap, partner cross-functionally to drive outcomes, and pull/validate reporting directly from Salesforce and other platforms.

Provide inbound telecom customer support from a remote home office: answer calls, troubleshoot mobile and network issues, resolve billing and service inquiries, de-escalate situations, and identify sales opportunities while following quality and security standards.

Provide exceptional customer support via email, chat, and phone; own issues end-to-end including diagnosis, resolution, and escalation; recreate and troubleshoot scenarios in test environments; deliver tailored solutions and meet productivity, satisfaction, and reliability goals.

Lead and mentor a team of Support Coordinators, oversee client communications, billing accuracy, CRM and records, ensure NDIS compliance, drive process improvements, support operational planning and service quality monitoring in a fully remote AEST role.

Provide first-line technical support for ServiceTitans financial modules, troubleshoot accounting integrations (QuickBooks, Sage Intacct), advise on accounting best practices, resolve complex financial workflow issues via phone/chat/email/screen-share, and help customers optimize invoicing, AR, job costing, and month-end processes.

Provide high-volume investor support, resolve account issues, explain Fundrise products and investment structures, evaluate and improve AI tools and responses, and help develop scalable processes to support a growing retail investor base.

CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.