Top Remote Operations & Support Jobs in Salt Lake City, UT

Own Fetch’s executive operating system in partnership with the COO. Build and manage performance metrics, OKR frameworks, leadership cadences, reporting infrastructure, decision processes, and executive communications. Drive cross-functional alignment, accountability, and execution across high-priority initiatives while synthesizing complex inputs into actionable recommendations for senior leadership.

Leads revenue operations for a B2B SaaS company by owning forecasting, pipeline rigor, GTM accountability, CRM architecture, data quality, KPI reporting, and AI-enabled automation. Partners with Sales, Marketing, Customer Experience, Product, and Finance to operationalize strategy, improve revenue predictability, and align targets, processes, and systems. Manages and mentors a RevOps Analyst while building a scalable, high-performing function.

Manages the Salesforce CRM environment and CRM administration team. Oversees user access, permissions, tickets, incidents, configuration, data changes, testing, releases, documentation, vendor handoffs, and operational procedures. Monitors service demand, system health, risks, and support trends while coordinating work with Product, Delivery, engineering, architecture, security, and business stakeholders. Coaches CRM administrators and drives continuous improvement, reliability, and responsive support.

Owns day-to-day customer operations for Regions Bank through go-live and stabilization. Leads service readiness, incident swarming, risk management, escalation, root-cause follow-through, and coordination across SaaS, application, data, infrastructure, and account teams. The role establishes clear accountability, builds customer trust, and develops a repeatable operational playbook that may later scale across the Americas.

Provides high-level administrative and coordination support to the CEO. Responsibilities include managing calendars and inboxes, prioritizing requests, preparing agendas and executive materials, coordinating meetings and travel, tracking decisions and follow-up actions, handling correspondence and reimbursements, and liaising with senior stakeholders, Board members, Finance, and the Company Secretary. Requires discretion, strong communication, organization, judgment, and experience supporting C-suite executives.

We are open to spontaneous applications for talented individuals who wish to join our team. Reach out even if there are no current openings.

Participate in a 20-minute AI-moderated remote interview about your independent merchant business. Discuss your current point-of-sale system, payment terminals, hardware and software purchasing decisions, payment-processing challenges, and local advertising tools. Applicants should be owners, general managers, or operational leaders directly involved in managing business operations and selecting merchant technology.

Sorts and distributes incoming mail, processes outgoing mail, applies postage, labels and routes items, maintains mailroom equipment and supplies, tracks mail activity, protects confidential information, and responds to mail service inquiries in a remote office environment.

Supports R&D and Engineering operations through KPI reporting, data quality audits, process improvement, project coordination, and operational analytics. Identifies and implements practical AI and automation use cases, including AI agents and workflows, while improving reliability through testing, context management, human review, and governance. Partners with technical and business stakeholders to deliver measurable efficiency gains, document processes, support system integrations, and provide training and reporting to leadership.

Maintains and organizes physical and electronic records, ensures compliance with data protection requirements, prepares reports, coordinates accurate record-keeping across departments, and conducts regular audits. The role requires attention to detail, organizational and data-entry skills, familiarity with record management systems, communication abilities, and a high school diploma or equivalent.