Top Remote Senior Level Jobs in Rochester, NY

Provides quoting and order management support for assigned accounts, including pricing, order processing, product sourcing, technical configuration validation, reporting, and customer and partner communication. Maintains account and OEM product expertise, supports sales targets through upselling and service attachment, approves promotions and rebates, and mentors new hires on processes and systems.

Leads backend engineering teams responsible for policy, billing, and financial ledger platforms. Provides technical architecture guidance, coaches engineers, manages performance, and drives scalable, secure, high-performing systems. Partners with Product and Program Management on delivery, improves engineering processes, oversees sprint and roadmap planning, models capacity, manages resources, and aligns technical execution with business goals.

Leads the Sales Analytics and Reporting function and manages Sales Analysts. Oversees dashboards, scorecards, KPI tracking, profitability analysis, business insights, executive reporting, and sales technology platforms. Partners with Sales, Finance, Product, Technology, and other stakeholders to improve performance, profitability, planning, and decision-making. Develops team capability, reporting processes, platform adoption, and analytical effectiveness while translating complex data into actionable recommendations.

Lead quality assurance activities for large projects, including test planning, design, execution, management, metrics, and communication. Coordinate internal teams, contract testers, vendors, and UAT sign-offs while providing QA subject matter expertise. Participate in requirements and design reviews, maintain testing documentation, resolve issues, and advance quality engineering practices through automation, AI tooling, and Testing Center of Excellence initiatives.

Lead post-sales implementation of cybersecurity solutions, integrating Blumira with customer security tools and infrastructure. Provide technical discovery, security assessments, troubleshooting, implementation roadmaps, and guidance on improving cybersecurity maturity. Partner with Customer Success and Account Management to drive adoption, customer value, expansion, and retention. Maintain technical documentation, monitor customer health, support product feedback, and mentor teammates while staying current on cybersecurity threats and practices.

Develop and maintain performant React Native mobile applications for iOS and Android, with a strong focus on iOS. Build web features using ReactJS, Next.js, and TypeScript; contribute to Node.js APIs and PostgreSQL integrations. Optimize performance, support testing and continuous integration, participate in code reviews, and provide technical guidance while collaborating with technical and non-technical stakeholders in an autonomous team.

Designs scalable global supply chain and service logistics solutions spanning inventory, warehousing, fulfillment, transportation, returns, technology, and data. Leads customer discovery, analyzes operational and cost data, validates commercial and technical feasibility, supports sales pursuits and RFPs, develops Statements of Work, and ensures solution integrity through implementation handoff. Requires strong logistics expertise, customer-facing consulting experience, proposal development skills, and knowledge of global geography and trade.

Leads the Customer Success Management organization for a global 3PL, owning merchant retention, expansion, forecasting, onboarding, lifecycle coverage, health scoring, executive escalations, and peak readiness. Builds and coaches CSM and hypercare teams, establishes scalable playbooks and operating cadences, drives services-led growth, and partners cross-functionally with Operations, Product, Sales, Technical Solutions, and RevOps. Owns GRR, NRR, churn reduction, customer sentiment, and HubSpot data quality.

Develop regulatory law evaluation scenarios, reference compliance memoranda, regulatory filings, enforcement responses, and expert rubrics for AI systems. Work spans US and international regulatory frameworks, including financial services, healthcare and FDA, antitrust, privacy and cybersecurity, environmental, and energy regulation. Apply regulatory interpretation, compliance risk assessment, agency interaction, enforcement strategy, and rulemaking expertise.

Develop and maintain automated and functional tests covering API, UI, integration, system, and regression scenarios. Integrate scalable test automation into CI/CD pipelines, collaborate with engineering and product teams, provide test feedback, and contribute to technical planning and code reviews. The role also involves testing edge cases, compatibility, concurrency, backend systems, and large relational datasets using SQL.