Top Remote Senior Level Jobs in Rochester, NY

Leads complex, cross-functional product and technology programs from strategy through launch and adoption. Coordinates Product, Engineering, Design, Operations, Marketing, and customer-facing teams; manages roadmaps, dependencies, risks, planning, governance, and executive reporting. Partners with engineering on architecture, scalability, reliability, technical debt, and platform modernization. Owns Jira and Confluence artifacts, dashboards, workflows, and process improvements to increase delivery predictability and operational rigor.

Own the full enterprise sales cycle for Peek’s platform, from self-sourced prospecting and territory planning through demos, negotiation, and contract closure. Build relationships with large activity operators, consistently exceed acquisition targets, forecast opportunities in Salesforce, and collaborate with Marketing, Product, and senior leadership. The role also involves cross-selling Peek’s brand portfolio, leveraging tourism and attractions industry networks, educating customers on market trends, and traveling as needed.

Designs, deploys, and maintains resilient AWS and Kubernetes infrastructure. Builds automation, GitHub Actions components, internal AI-assisted operational tools, and observability systems. Leads incident response, postmortems, and SLO/SLI management while ensuring HIPAA compliance and high availability. Collaborates across teams on architecture reviews, risk reduction, clinical safety, and reliability best practices.

Own the registered student experience from post-registration activation through enrollment. Lead lifecycle engagement, re-engagement messaging, personalization, recommendations, experimentation, and retention across web and app experiences. Use data, user research, and AI-enabled products to improve student value while generating insights for college partners. Define strategy, metrics, and cross-functional roadmaps across product, marketing, design, and other teams.

Lead accounting operations for a growing SaaS company, including monthly close, financial reporting, U.S. GAAP compliance, ASC 606 revenue recognition, audits, controls, policy development, and NetSuite and Maxio ownership. Support budgeting, forecasting, board reporting, SaaS metrics, cash management, and business analysis while mentoring accounting resources and improving scalable finance processes.

Build Tempo’s product security program from the ground up, including application, infrastructure, endpoint, and supply-chain security tooling. Identify and remediate production and development-pipeline risks, lead incident response through post-mortems, conduct secure design reviews, and establish scalable security practices. The role requires hands-on coding, deep incident-response expertise, strong infrastructure and application-security knowledge, and autonomous collaboration with engineering.

Lead AI products end to end, from prototyping and evaluation through deployment, monitoring, and iteration. Own matching, search, ranking, embeddings, and LLM-powered features while shipping production code across Python services, Rails, and React. Develop evaluation systems for nondeterministic AI, analyze product data with SQL, run experiments, review code, and deliver measurable improvements to healthcare career marketplace products.

Lead BPO business development and sales growth by identifying market opportunities, generating leads, building B2B relationships, presenting services, negotiating contracts, closing new deals, expanding existing accounts, and developing business plans. The role requires strategic leadership, consultative selling, data interpretation, forecasting, contract negotiation, and frequent travel of up to 50%.

Leads and develops a team of Customer Success Managers responsible for customer adoption, value realization, retention, renewals, and expansion. Owns team operating rhythms, customer health reviews, forecasts, playbook execution, escalation management, and revenue outcomes. Partners with Sales, Product, Marketing, Professional Services, and Support to resolve risks and improve customer value. Uses customer success platforms, dashboards, and health scores to manage performance and drive continuous process improvement.

Owns the enterprise integrations product backlog, roadmap, requirements, prioritization, and delivery visibility. Partners with engineering, architecture, governance, AI/ML, and business teams to align integration capabilities with business value, data governance, security, technical dependencies, and platform capacity. Evaluates integration patterns and scalable data ingestion and delivery solutions, coordinates system onboarding, resolves risks and gaps, and incorporates AI/ML data needs into prioritization and design decisions.