Top Remote Customer Success Jobs in Rochester, NY

The Client Operations Associate will enhance customer experiences by addressing inquiries and requests, facilitating resolutions independently or collaboratively with internal teams. A focus on developing accounts payable knowledge, communicating customer needs, and providing training is essential, ensuring that customer satisfaction and retention are prioritized in a fast-paced, dynamic environment.

Seismic is inviting candidates to submit their resumes for potential job opportunities. The company emphasizes inclusivity, employee development, and offers various employee benefits. They seek to enhance the skills and productivity of sales teams through their enablement platform, which integrates with major business tools.

The Customer Experience Enablement Coordinator at Omada Health will manage critical processes like internal updates newsletter, knowledge/resource bank, and reference request system to support Customer Success operations. They will work closely with various stakeholders to scale operations and enhance client value.

This position invites candidates to submit their resumes for roles that match their skill set, emphasizing a passion for improving childhood nutrition and a collaborative work environment. The role offers opportunities for diverse cross-functional collaboration and some travel, even in a fully remote setting.

Seeking a highly motivated EDI On-boarding Customer Success Manager to define and implement the onboarding process for customers using EDI solutions. Responsibilities include guiding customers through testing, collaborating with internal teams, managing project timelines, providing training and support, and advocating for customers within the company.

As a Customer Success Manager at Seso, you will drive adoption, build relationships, and coordinate with customers to reduce manual processes. Your responsibilities include managing a territory of growers and farm labor contractors, driving high renewal rates, and identifying expansion opportunities. You will collaborate with Sales, Product, and Customer Operations teams to enhance the customer experience. The ideal candidate will have 3+ years of customer success experience, a strong sense of urgency, excellent organizational and communication skills, and the ability to work in a fast-paced environment.

As a Customer Support - Privacy Consultant at Cloaked, you will assist users in navigating our privacy product, help them understand their privacy options, and provide support to ensure a seamless experience with our virtual cloak technology. Your role will focus on building trust and enhancing customer satisfaction by addressing inquiries and providing personalized assistance.