Top Remote Customer Success Jobs in Rochester, NY
As an Implementation Specialist, you will manage customer onboarding, ensuring they utilize Distru software effectively. You'll drive customer success by maintaining relationships, guiding solutions, and maximizing account value. Your role also involves updating customer information and providing regular feedback on product improvements.
The Customer Success Manager (CSM) will manage a portfolio of Enterprise customer accounts, ensuring an exceptional post-sales experience. Responsibilities include onboarding, setting success criteria, issue resolution, identifying expansion opportunities, and maintaining customer relationships. The role requires expertise in frontend development and cloud infrastructure, with a focus on driving customer engagement and satisfaction.
The Senior Customer Success Manager will lead the customer service team, focusing on product adoption and growth, improving renewals and retention. Responsibilities include establishing metrics for success, enhancing client relations, and identifying upsell opportunities to maximize customer profitability.
The Salesforce Optimization Specialist will optimize Salesforce deployment, ensure data accuracy, and collaborate with teams to improve user training and documentation. Responsibilities include reviewing configurations, performing data management, and aligning Salesforce with business processes.
RevenueCat is seeking a Senior Customer Success Manager to build and maintain relationships with customers, develop collaborative action plans, and help customers grow their businesses. The role involves managing customer relationships, providing insights and tactics, and contributing to team initiatives.
The Client Engagement Specialist manages customer relationships and ensures the successful renewal of contracts for Dow Jones' third-party risk management solutions. Responsibilities include collaborating with internal teams, developing retention strategies, providing client support, and maintaining detailed client records within Salesforce.
As an AI Automation Specialist at QGenda, you will automate workflows and improve customer service through AI solutions. You will collaborate with the Customer Experience team to enhance operational efficiency and create documentation for AI-driven solutions while reporting directly to the CCO.
Aptos is inviting candidates to join their North American Talent Community, focusing on delivering leading-edge solutions in the retail market. The role emphasizes being part of a growth journey with access to training and development opportunities, within an inclusive global culture.
The Customer Success Manager will manage enterprise accounts, ensuring customer retention, expansion, and adoption of services. This includes building strategic relationships, collaborating on renewals, and contributing to implementation playbooks. The role requires significant travel and involves negotiation and project management of professional services.
Semgrep is seeking skilled individuals to join their team. They focus on building open source program analysis tools and value diversity and respect within their team. The company emphasizes competitive compensation and benefits for the well-being of employees, encouraging anyone interested to submit their resumes for potential match.
Top remote Companies in Rochester, NY Hiring Customer Success Roles
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