Top Remote Senior Level Jobs in Raleigh, NC

Leads Workday HCM optimization programs, including assessments, production support, Phase X deployments, requirements gathering, solution design, configuration, testing, and client presentations. The role manages consulting teams, collaborates cross-functionally, streamlines client processes, and delivers Workday solutions. Requires substantial Workday experience, HCM Core certification, strong Microsoft Office skills, communication abilities, and up to 25% travel.

Lead Workday integration consultants and delivery workstreams, designing, developing, testing, and supporting complex integrations using Studio, EIB, Orchestrate, and core connectors. Partner with clients and third-party vendors on requirements, design documents, technical solutions, and deployment. Provide consulting leadership, communicate challenges, improve delivery processes, and support Workday HCM and Financials transformations. The role requires Workday implementation experience, current Workday certification, integration development expertise, and up to 25% travel.

Leads and develops NOC engineers, oversees daily network operations, ensures SLA performance, and coordinates responses to major incidents and escalations. The supervisor distributes workloads, monitors metrics, communicates with clients and leadership, conducts post-incident reviews, improves runbooks and processes, and identifies automation opportunities. The role requires technical team leadership, strong networking and systems knowledge, effective incident management, and occasional after-hours support.

Leads fraud and risk management relationships with assigned financial institutions. Provides consulting on fraud mitigation, operational gaps, process improvements, investigations, compliance, and risk remediation. Coordinates service tickets, projects, escalations, reporting, training, and executive presentations while partnering with internal teams and clients. Requires financial services and fraud or risk expertise, analytical skills, payments-system knowledge, project coordination, and occasional travel. The role is remote and includes periodic 24/7 on-call coverage.

Manages relationships and business plans for enterprise logistics customers, focusing on account profitability, growth, retention, pricing, forecasting, and service delivery. Responsibilities include resolving client issues, negotiating contracts, leading business reviews, analyzing account data, developing corrective actions and SOPs, coordinating internal stakeholders, presenting performance reports, and mentoring peers. Requires supply chain or logistics account management experience and familiarity with enterprise supply chain technologies.

Manage strategic enterprise customer relationships, serving as the primary client advocate and developing account plans for growth, profitability, and satisfaction. Lead business reviews, revenue forecasting, pricing and contract negotiations, solution development, and cross-functional collaboration. Analyze performance data and scorecards to drive improvements and identify growth opportunities. The role requires extensive supply chain or logistics industry experience, strong communication and presentation skills, and travel of up to 50%.

Drive new enterprise business across the North American legal market by developing strategic accounts, managing consultative sales cycles, building executive relationships, generating pipeline, forecasting in Salesforce, and achieving revenue targets. The role involves presenting AI-powered relationship intelligence solutions to law firms and collaborating with Pre-Sales, Marketing, Product, Customer Success, and Revenue Operations.

Owns strategy, execution, and optimization of integrated B2B SaaS marketing campaigns across email, paid media, nurture, landing pages, webinars, events, and ABM. The role drives awareness, pipeline, conversion, and revenue through data-driven testing, lifecycle programs, product launches, cross-functional collaboration, and responsible use of AI and automation.

Owns customer expansion marketing programs that drive cross-sell and upsell pipeline and revenue. Develops campaigns, customer content, webinars, events, advocacy initiatives, and product education programs. Uses customer and product data to identify opportunities, measures campaign performance, and reports results to sales and executive stakeholders. Collaborates with Sales, Customer Success, Product Management, and RevOps to increase adoption, retention, advocacy, and expansion across a B2B technology customer base.

Develop and deploy production-grade machine learning and AI solutions for fleet analytics, logistics optimization, forecasting, anomaly detection, predictive maintenance, and operational decision-making. Build batch and real-time data pipelines, MLOps workflows, streaming analytics, LLM and RAG systems, analytical data models, and stakeholder dashboards using cloud platforms. Collaborate cross-functionally to translate business challenges into scalable data science solutions while supporting model governance, monitoring, experimentation, and documentation.

Build and deploy production AI agents and MCP integrations that automate logistics workflows across dispatch, billing, compliance, and fleet operations. Develop multi-agent workflows, hybrid retrieval architectures using RAG, KAG, and CAG, LLM integration layers, and domain-specific AI tools. Collaborate with cross-functional teams to translate operational processes into agent capabilities, while deploying and maintaining infrastructure on Kubernetes using GitOps and observability practices.

Conduct qualitative and quantitative UX research, including interviews, usability testing, and surveys. Synthesize findings into actionable insights, personas, journey maps, and service blueprints. Create Figma wireframes and prototypes, collaborate with designers and engineers, support onboarding and product adoption, and advocate for Section 508 and WCAG accessibility across an enterprise AI platform.

Leads a team of eight Public Sector Customer Success Managers supporting federal, defense, intelligence, and state and local government accounts. Responsibilities include coaching, retention and expansion strategy, cybersecurity solution adoption, success plan execution, account risk management, CRM and Totango governance, executive escalations, and cross-functional coordination with sales, services, support, product, and technical teams. The role also oversees portfolio health, government procurement alignment, and customer value realization.