Top Remote Senior Level Jobs in Raleigh, NC

Supports the Texas Student Data System by resolving technical support tickets, creating accessible end-user documentation, and conducting user acceptance testing. The role tracks defects, coordinates with product and project management teams, analyzes customer feedback, and supports Education Service Centers and Local Education Agencies during peak data submission periods. This fully remote position also serves as a liaison between external customers and the Product Owner team.

Leads enterprise business analysis strategy across programs and portfolios, partnering with executives on business cases, investment decisions, requirements, prioritization, risks, performance insights, and value realization. Establishes methodologies and governance, oversees complex requirements, supports transformation and M&A initiatives, advances AI-enabled analysis and automation, and mentors analysts and project teams. Requires payer industry and regulatory expertise, advanced stakeholder leadership, and experience with enterprise requirements tools and hybrid Agile delivery.

Leads the Customer Success practice for Attendance Plus, managing strategic K-12 accounts while hiring and coaching a CSM team. Builds customer success processes, playbooks, engagement models, and success plans from the ground up. Owns adoption, attendance outcomes, renewals, retention, expansion, and at-risk account intervention. Partners with Sales, Product, Education, and Support, represents customer needs internally, and establishes reporting and HubSpot processes.

Own the full enterprise sales cycle for complex insurance software deals, from prospecting through closure. Develop account-based strategies, acquire new logos, build executive relationships, conduct value-based discovery, position AI solutions, and consistently exceed quota. Partner with marketing, SDRs, solutions engineering, legal, customer success, product, and delivery teams to advance opportunities and execute sales strategy.

Owns the product lifecycle from ideation through end-of-life, translating product vision and customer feedback into prioritized epics, features, and user stories. Manages agile backlogs, partners with engineering and Scrum teams, supports product releases and business cases, monitors success metrics, and collaborates with product marketing and other Product Managers to align strategy and customer outcomes.

Drive revenue growth in the BizGov sector by developing sales strategies, managing key accounts, prospecting, conducting executive presentations, negotiating complex contracts, and closing business. The role includes upselling and cross-selling, forecasting, CRM pipeline management, customer relationship development, cross-functional collaboration, competitive research, and industry event representation. Travel of up to 50% is required.

Diagnoses and resolves complex content delivery and networking issues; deploys, configures, monitors, and maintains large-scale Akamai network infrastructure. Develops alerts, dashboards, tools, documentation, and operational procedures; supports customer issues; improves processes; assists with traffic optimization and network design; and serves as a technical subject matter expert during incidents.

Lead execution of Hagerty’s enterprise insurance platform transformation across policy, billing, claims, distribution, data, integrations, and forms. Own the integrated master schedule, critical path, dependencies, capacity planning, risk management, forecasting, and delivery buffers. Integrate multiple project managers and align business, IT, engineering, and vendor efforts. Drive readiness, identify constraints, enforce trade-offs, and provide executives with data-backed delivery recommendations.

Leads and develops an enterprise Technical Account Management team responsible for onboarding, adoption, customer health, retention, escalations, and technical partnerships. The role improves post-sales systems, including segmentation, health scoring, playbooks, QBRs, automation, and digital-touch programs. It owns retention and adoption outcomes, supports enterprise customers, communicates insights to Product and Engineering, and reports performance to leadership. The manager also supports customers directly when needed and travels for customer and company meetings.

Own frontend domains end to end, including architecture, implementation, testing, production quality, performance, accessibility, and security. Set technical direction, design reusable component systems, establish testing strategies, diagnose complex browser and production issues, and partner with Product, Design, QA, and engineering teams. Mentor engineers, review consequential changes, and use AI-first development practices while maintaining accountability for shipped software.