Top Remote Customer Success & Experience Jobs in Raleigh-Durham, NC

The Director of Customer Success leads the customer lifecycle, ensuring value realization, effective solution adoption, and retention across all segments while collaborating with multiple departments to optimize customer experience.

Data Meaning is looking for talented individuals to join their remote workforce, offering consulting services in Business Intelligence, Data Warehousing, and Project Management.

Internship position at Waterfall to assist in various tasks including content writing, video editing, marketing, and software engineering.

Support authors and publishing professionals, optimize user conversion, maintain FAQs, and suggest product features to improve customer experience.

As a Climate Strategist, you will develop and implement decarbonization goals for enterprise customers, collaborating with internal teams to refine value propositions and ensure customer satisfaction in a dynamic market.

The Technical Account Manager will lead partner onboarding to our Banking as a Service platform, manage technical integrations, and support ongoing partner success through communication and documentation.

The Director, Client Optimization will enhance client relationships, drive service growth, and optimize staffing strategies in healthcare. Responsibilities include overseeing client accounts, upselling services, and ensuring client satisfaction by addressing issues and presenting business opportunities.

Own onboarding and adoption for PE-backed customers, improve FP&A setups using Aleph, build trusted partnerships, monitor usage to drive adoption, and surface customer feedback to product and engineering.

Guide clients in technical implementation of AI-driven solutions, managing integration, onboarding, and go-live processes while ensuring project success.

The Associate Engineer in Tech Support will assist with various technical challenges, contributing to customer satisfaction and solutions.