Top Remote Customer Success & Experience Jobs in Raleigh-Durham, NC

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

Own onboarding, technical implementation, and ongoing success for advertising demand partners. Manage SSP, DSP, exchange, and programmatic integrations; troubleshoot delivery and performance issues; monitor revenue and build KPI dashboards; identify optimization opportunities; support forecasting and business planning; and collaborate with Sales, Ad Operations, Product, Engineering, and Project Management to scale processes and partnerships.

Manage a portfolio of live banking clients after go-live. Build stakeholder relationships, maintain workflows and configurations, troubleshoot platform issues, handle escalations and support tickets, and coordinate with product and engineering teams. Educate bank employees, communicate product releases, assist with strategic implementations, and de-escalate complex customer situations while ensuring timely issue resolution and successful platform adoption.

Belong Health seeks passionate candidates for future job opportunities, focusing on empathetic patient care and innovative health insurance solutions for seniors. Send your resume.

Create developer-facing content and programs to drive revenue for the go-to-market team while collaborating with marketing and sales to support lead generation.

The Customer Success Engineer will lead deployments, serve as a technical advisor, and support customer engagement, focusing on product enhancements and user experience.

Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.

Vidmob invites applications for general consideration, seeking creative talent to help drive business results through improved creative effectiveness. Candidates can submit applications for various roles.

Serve as the primary technical and operational customer contact for SewerAI's PIONEER and AutoCode platforms. Triage and resolve lower-level technical issues, document interactions in Pylon, provide workflow and onboarding guidance, support ProServe projects, represent the company at trade shows, and collaborate cross-functionally to drive adoption, satisfaction, and retention.

The Customer Success Associate manages and retains a portfolio of customers post-implementation, focusing on account health, product adoption, and renewal readiness.