Top Remote Customer Success & Experience Jobs in Raleigh-Durham, NC

The Senior Account Executive leads PR programs, manages client communications, develops media relations, and mentors junior staff in a B2B technology environment.

The Senior Billing Success Manager supports healthcare clients with billing processes, training staff, and optimizing revenue cycle management. This role involves onboarding clients, ensuring customer satisfaction, and collaborating with internal teams to improve the billing platform.

The Senior Account Manager will manage client relationships, drive renewals, ensure account health, and collaborate with teams to support client success.

Manage a portfolio of programmatic advertising clients post-sale: design and optimize campaigns on the StackAdapt DSP, implement tags/pixels, report on KPIs, run client meetings and QBRs, identify upsell opportunities, and travel up to 20% to support retention and growth.

The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.

The Deployment Strategist will manage customer implementations of AI solutions, aligning business goals with deployment plans, ensuring smooth project execution, and driving customer engagement for successful outcomes.

The Head of Growth will scale adoption and user base for Kinetic among Solana traders, lead partnerships, and analyze user metrics to refine strategies.

Manage onboarding and data migration for financial services clients: plan implementations, build databases in CENTRAL, configure systems, establish banking/payment arrangements, coordinate teams/vendors, monitor performance, document processes, and serve as first escalation for clients.