Top Remote IT Support & Helpdesk Jobs in Raleigh-Durham, NC

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

The Manager - Technical Infrastructure will coordinate software acquisition, manage vendor relationships, ensure compliance, and optimize IT assets.

The role involves application support and systems integration on mainframes, requiring experience in various technical skills and fluent English.

The Systems Manager is responsible for administering and securing IT systems for the Beneficiary Helpline, ensuring compliance and optimal performance while supporting business operations and technological enhancements.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

The Director of Technical Operations leads technical service delivery in an MSP, ensuring quality service, client satisfaction, and operational efficiency across all teams.

Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.

The Head of IT will establish and lead IT operations, manage infrastructure, ensure security compliance, and enhance employee technology services.

The Internal IT Manager will oversee device management, employee onboarding, help desk support, systems management, and security compliance for a remote team.

Lead the Business Technology Services team, ensuring IT stability and security, overseeing infrastructure, managing teams, budgets, and driving improvements.