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Top Remote IT Support & Helpdesk Jobs in Raleigh-Durham, NC
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
AddigyAtlassian CloudCloud Phone SystemConfluenceConnectwise ControlEndpoint ManagementEntraidGoogle WorkspaceIntuneJIRAJira Service DeskLanmacOSOffice 365OktaRmmSentineloneSlackVoipVpnWanWindowsZoom
Artificial Intelligence • Blockchain • Professional Services • Security • Consulting • Cybersecurity • Defense
Trail of Bits seeks an IT Operations Engineer to manage IT infrastructure, enhance security compliance, and improve the technology experience for a remote cybersecurity team. Responsibilities include endpoint management, identity & access management, cloud infrastructure oversight, automation of tasks, and maintaining comprehensive documentation.
Top Skills:
1PasswordBashCrowdstrike FalconGitGoogle WorkspaceJamf ProLinuxmacOSMicrosoft EntraPythonVantaWindows
Cloud • Information Technology • Security • Software • Cybersecurity
Provide technical support for Zscaler products focusing on troubleshooting security and networking issues while ensuring client satisfaction and operational excellence.
Top Skills:
DnsHttp/SOidcSAMLTcp/IpTls/Ssl
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
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Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.
Top Skills:
AnsibleAutopkgAWSAzureDockerEndpoint Management SystemsFleetdmGCPGoGoogle WorkspaceIntuneJAMFKubernetesMunkiPythonSaltstackTerraform
Information Technology • Energy
Manage and enhance technical support for enterprise customers, design support processes, and collaborate with teams to improve customer experience and solution quality.
Top Skills:
Jira Service ManagementServicenowZendesk
Fitness • Healthtech • Retail • Pharmaceutical
The Manager - Technical Infrastructure will coordinate software acquisition, manage vendor relationships, ensure compliance, and optimize IT assets.
Top Skills:
Cloud ServersDatacenterInformation TechnologyInfrastructureNetworkSoftware Engineering
Information Technology • Consulting
The role involves application support and systems integration on mainframes, requiring experience in various technical skills and fluent English.
Top Skills:
CicsDb2FtpImsJclMq SeriesMvs RexxOpcPl/IQmfSclmSQLVm RexxZ/Os Mvs/Ispf
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Top remote Companies in Raleigh-Durham, NC Hiring Operations & Support Roles
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