Top Remote IT Support & Helpdesk Jobs in Raleigh-Durham, NC

The IT Project Analyst is responsible for project financial management, resource tracking, PMO operations, compliance audits, and improving PMO tools and templates.

The Manager of Application IT Support leads a Service Desk team to provide technical support to external clients, ensuring service reliability and issue resolution through process improvements and collaboration with engineering teams.

As an IT Operations Engineer, you will manage IT operations across multiple companies, handling identity management, SaaS platforms, and automations to optimize processes and support users effectively.

The Vice President of IT Infrastructure & Operations leads IT strategy, manages infrastructure, ensures service delivery, and drives ITSM transformation in a healthcare setting.

Freedom Technology Solutions Group invites applicants for a creative IT career focused on Data Engineering, Business Intelligence, and Software Engineering with growth and innovative culture.

Responsible for providing level 1 and 2 IT support, ensuring workflows meet SLA requirements, troubleshooting issues, and communicating with teams to resolve incidents.

The role involves managing AWS cloud infrastructure, workload automation via Tivoli Workload Scheduler, incident response, and ensuring compliance and security of cloud resources.

The IT Incident Manager coordinates and manages incoming IT support requests, ensuring proper triage, prioritization, assignment, and resolution within SLAs while collaborating across IT functions.

As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.

The Director of Enterprise Dynamics Services leads a global support team for Microsoft Dynamics applications, managing processes, relationships, and customer service, while ensuring high-quality functional support and training.