Top Remote IT Support & Helpdesk Jobs in Raleigh-Durham, NC

The Frontline Technical Services Manager oversees the service desk team, ensuring exceptional service delivery, technical guidance, and operational management, while fostering team development and client relationships.

The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.

The IT Support Engineer will assist with cloud deployment, operations, and customer support, focusing on compliance with security regulations and providing technical guidance.

The IT Manager leads an engineering team to deliver features, drives project technical direction, and ensures quality outcomes while managing IT operations and promoting team productivity.

The Systems Administrator will manage enterprise platforms, support system integrations, troubleshoot issues, and work with government stakeholders to deliver solutions.

The IT Support Coordinator provides first-line support for end users, troubleshooting hardware, software, and network issues, managing IT resources, and ensuring compliance with security policies. Responsibilities include provisioning equipment, user access management, and updating technical documentation.

Responsible for IT support and administration for Commercial systems. Partners with business owners to ensure system performance, compliance, and operational excellence across various business functions.

The IT Operations Manager will oversee day-to-day IT operations, including managing MSP, network and cloud infrastructure, identity management, systems administration, and user support, while ensuring security and optimal performance across all platforms.

The Network Operations Technician I monitors, troubleshoots, and maintains managed services platforms, ensuring operational stability and customer satisfaction.

Freelance Software Testers are needed to perform smoke testing on a wagering app, focusing on key functions and reporting issues. Testers must be available between 3:00 AM and 5:00 AM US local time and can work from anywhere in Louisiana.