Top Remote Senior Level Operations Manager Jobs in Raleigh, NC

Owns staffing and capacity visibility across Content teams, including resource allocations, skill sets, utilization, contractor support, effort estimation, and build tracking. Applies standardized planning processes, maintains operational standards, leads collaboration networks, and reports capacity and process metrics to leadership. Partners with business process, finance, and cross-functional stakeholders to align resource plans with governance, budgets, and capitalization requirements.

Manage onsite imaging operations, workflows, staffing, capacity, financial reporting, SLAs, security, chain-of-custody controls, equipment maintenance, and disaster recovery. Lead performance coaching, resource allocation, system utilization, program implementations, staff onboarding, and client support while serving as backup for the Senior Operations Manager.

Leads regional professional services delivery, governance, growth, transformation, and financial performance. Owns a multi-million-dollar P&L, oversees directors and regional managers, manages service quality and risk, supports sales and go-to-market strategy, and serves as an executive escalation point. The role drives operational efficiency, customer satisfaction, resource planning, continuous improvement, and alignment across geographically dispersed, cross-cultural teams.

Develop commercialization strategies for advanced chemistry and acquired manufacturing capabilities. Lead government, defense, grant, and commercial partnership proposals; analyze markets and customer opportunities; coordinate cross-functional integration initiatives; and build operating mechanisms that accelerate strategic execution. The role works across technical, manufacturing, commercial, financial, and operational teams to advance market entry, production, and revenue.

Leads Catholic Relief Services’ global Green Climate Fund pipeline from opportunity identification through proposal submission. Responsibilities include donor intelligence, capture planning, pipeline governance, proposal readiness, resource planning, consultant roster management, process improvement, organizational learning, and coordination across country, regional, technical, and leadership teams. The role represents CRS with climate fund stakeholders and requires strategic judgment, facilitation, training, and up to 25% travel.

Leads HealthEdge’s Problem Management team and owns post-incident processes for critical platform events. Responsibilities include root cause analysis, post-mortem facilitation, known error management, corrective action governance, operational intelligence oversight, KPI development, executive reporting, and continuous service improvement. The role establishes and scales the Problem Management framework, partners with Engineering, Operations, Product, and SRE stakeholders, develops team members, and drives accountability for platform stability and customer experience.

Oversee global delivery operations for a major enterprise account, leading Wellbeing Coordinators and contract Health Coaches. Manage staffing, scheduling, capacity, vendors, delivery standards, regional programming, quality, operational processes, and escalations. Partner with program, account, coaching operations, People, Legal, IT, and Security teams to ensure reliable execution across regions and time zones.

Leads multiple Operations Manager teams responsible for accurate, compliant, and timely money movement transactions. Translates organizational strategy into operational plans, manages performance metrics, mitigates risk, improves processes, and strengthens client experience. Partners with Product, Engineering, Data, Legal, Sales, and Customer Success leadership while developing managers, scaling transaction operations, driving automation, and leading organizational change in a regulated fintech environment.

Manage DraftKings Rewards operations by monitoring engagement, tier progression, reward utilization, and program economics. Analyze player behavior and performance data using SQL to identify improvements, validate reporting, and develop business cases. Coordinate testing, launches, and issue resolution for program enhancements while partnering with Analytics, Finance, and Loyalty Operations. Use AI and automation to improve workflows and analysis, and communicate recommendations to leadership.

Lead enterprise quality management for VA infrastructure operations. Develop quality control plans, oversee compliance reviews, validate documentation and deliverables, manage performance metrics and dashboards, identify risks, coordinate corrective actions, and drive process improvements across technical teams and service lines. Partner with VA stakeholders to provide performance visibility, conduct reviews, improve workflows, and ensure reliable, compliant, and repeatable service delivery.