Top Remote Senior Level Operations Manager Jobs in Raleigh, NC

Leads the Tax Division’s Enrollment & Onboarding function, overseeing team performance, customer onboarding, quality assurance, operational controls, risk decisions, reporting, and seasonal readiness. Builds and develops an operational team, establishes scalable processes and service standards, resolves complex enrollment cases, and partners with Sales, Compliance, Risk, Operations, Technology, Product, and Customer Service to improve customer experience while meeting regulatory and control requirements.

Leads organizational strategy and regional operations for EO’s US West region, supporting chapter health, member engagement, growth, and retention. Manages a cross-functional team, regional budget, volunteer council relationships, action plans, events, and leadership recruitment. Analyzes performance data, identifies risks, aligns regional initiatives with global priorities, and represents EO at meetings and events. Requires strong executive leadership, business development, stakeholder management, diplomacy, analytical ability, and operational ownership.

Serve as the CEO’s strategic and operational partner by managing business cadence, OKRs, executive meetings, board preparation, cross-functional alignment, special projects, and executive communications. Use AI tools for research, synthesis, drafting, modeling, and decision support. The role also drives strategic initiatives, tracks risks and progress, prepares investor and company materials, and handles highly confidential information with discretion.

Leads high-impact strategy and operations initiatives across messaging, voice, AI communications, and global connectivity. Partners with executives and cross-functional teams to define strategies, build quantitative models, analyze data, improve customer experience and profitability, and deliver strategic recommendations. Responsibilities include executive communications, board-level reporting, project ownership, stakeholder alignment, and serving as a subject matter expert for connectivity initiatives.

As a Claims Manager, you will manage claims investigations, collaborate with teams, analyze claims data, and ensure efficient resolution while maintaining relationships with stakeholders.

Manage procurement strategies and category management, driving cost savings and supplier performance while overseeing a team and developing sourcing strategies.

Owns Airbnb Luxe’s end-to-end new listing onboarding operations, including acquisition strategy, pipeline health, process improvement, tooling, budgets, vendors, metrics, and cross-functional programs. The role partners with Sales, Product, and technical teams, diagnoses performance gaps, develops durable operational systems, and represents the team in leadership settings. Candidates need extensive operations or program management experience, strong analytics capabilities, hands-on Salesforce expertise, and experience managing funnels, vendors, and budgets in high-growth environments.

Leads Seramount operational initiatives, project execution, talent management, Salesforce enhancements, knowledge management, reporting, and contractor program support. Responsibilities include recruiting and managing Associate staff, onboarding, performance reviews, coaching, project planning, stakeholder coordination, Salesforce process and data support, Box administration, and basic data analysis. The role requires strong organization, communication, autonomy, relationship management, and the ability to translate complex business needs into practical operational solutions.

Leads field readiness and customer experience activation by owning playbooks, coordinating change management and training, preparing teams for launches, enabling sales operating model adoption, and driving post-launch continuous improvement. Partners across functions to translate strategy into actionable field guidance, readiness standards, execution routines, and communication plans. Ensures teams are trained, equipped, aligned, and capable of delivering consistent customer and colleague experiences across markets.

Leads operations and go-to-market performance for the AEC business unit, including revenue forecasting, growth strategy, marketing, B2B partnerships, customer support, vendor management, and cross-functional execution. Oversees operational processes, compliance, course delivery, strategic projects, platform initiatives, KPI reporting, and continuous improvement across multiple brands. Partners with centralized teams, develops staff, and drives revenue growth, efficiency, customer satisfaction, and organizational alignment.