Top Remote IT Support & Helpdesk Jobs in Raleigh-Durham, NC

YesterdaySaved
Remote
United States
68K-85K Annually
Mid level
68K-85K Annually
Mid level
Other • Social Impact
Provides on-site Tier 1 and Tier 2 technical support across school campuses, maintaining laptops, Chromebooks, AV equipment, printers, networks, cloud platforms, user access, and inventory. Supports classroom technology, assessments, events, vendors, and technology projects. The role also assists with Gemini Pro adoption, Google Apps Script workflow automation, documentation, and system improvements while partnering with educators, students, and central technology teams.
Top Skills: Av/Video Conferencing EquipmentChromebooksChromeosGemini ProGoogle Apps ScriptGoogle WorkspaceNetwork Content FilteringPrintersVMwareWindows OsZoom
Reposted YesterdaySaved
Remote
United States
Mid level
Mid level
Cloud • Enterprise Web • Information Technology • Infrastructure as a Service (IaaS)
Provide Level 2 technical support by administering Linux/Windows servers, virtualization and cloud platforms, managing databases and web servers, configuring hosting control panels (cPanel, Plesk, WHMCS), troubleshooting networking and performance issues, communicating with customers, and improving support processes.
Top Skills: AnsibleApacheBashCi/CdCloud PlatformsCpanelCuberpanelCwpDnsDockerHestiacpIp AddressingLinuxLitespeedMariadbMySQLNginxPleskPostgresPythonSecurity ProtocolsSslVirtualizationWhmcsWindows
YesterdaySaved
Remote
United States
Senior level
Senior level
Agency • Marketing Tech
Lead administration of Microsoft 365, Google Workspace, SaaS applications, Azure identity, and cloud infrastructure in a fully cloud-based organization. Provide Level 2/3 service desk escalation, execute migrations and cybersecurity projects, establish IT service processes, manage assets and vendors, and support onboarding, offboarding, incident response, change management, and M&A initiatives. The role partners with IT leadership and may help build and manage a growing internal technical team.
Top Skills: AdobeAtlassianAzureClickupComptiaDnsDocusignEntra IdGamGoogle IdentityGoogle WorkspaceHubspotItilMicrosoft 365Microsoft 365 Powershell ModulesMonday.ComNetSuiteSalesforceScimSlackSsoZoom
YesterdaySaved
Remote or Hybrid
2 Locations
Senior level
Senior level
Automotive
Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.
Top Skills: Ai ToolsAtlassian SuiteGoogle WorkspaceIdentity And Access ManagementIso 27001ItilMobile Device ManagementOktaRipplingSaas AdministrationSalesforceSalesforce FlowSoc 2Workflow Automation
YesterdaySaved
Remote
20 Locations
32K-46K Annually
Junior
32K-46K Annually
Junior
eCommerce • Fintech • Information Technology • Payments • Financial Services
Provides technical support to business merchants using point-of-sale and payment processing systems. Diagnoses hardware, software, web portal, peripheral, network, transaction, and system issues; assists with setup and software updates; documents cases and resolutions in support systems; escalates complex issues; communicates status updates; and contributes to knowledge-base and process improvements.
Top Skills: Customer Relationship Management (Crm) SystemsEmvHardwareKnowledge Management ToolsNetwork ConnectivityPayment Processing SystemsPoint-Of-Sale (Pos) SystemsRemote Support ToolsSoftwareTicketing SystemsWeb Applications
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YesterdaySaved
Remote
USA
84K-92K Annually
Senior level
84K-92K Annually
Senior level
Social Impact
Manage Salesforce environments, integrations, support queues, troubleshooting, maintenance, and administrative configuration. Configure workflows, approval processes, fields, layouts, record types, flows, dashboards, and reports. Translate business needs into Salesforce solutions, document changes, support testing and deployments, resolve user issues, and train end users. Partner with Salesforce professionals, IT teams, functional leaders, vendors, and the Business Transformation team on system enhancements and implementation activities.
Top Skills: Ci/CdDevOpsGitSalesforceSalesforce Npsp
Reposted YesterdaySaved
Remote
USA
Mid level
Mid level
Information Technology • Security • Software
Provide Tier 2 technical support for SolarWinds monitoring and infrastructure products: troubleshoot escalated cases across network, system, security, and database environments; collaborate with Tier 3 and engineering on bugs and workarounds; create documentation and knowledge base articles; mentor Tier 1; and guide customers on configuration, integrations, and best practices to improve product reliability and satisfaction.
Top Skills: ArpAWSAzureCiscoDhcpDnsF5GCPHpsmIisIpamLinux/UnixMssqlNagiosPacket AnalysisPrtgServicenowSnmpSolarwinds NpmSolarwinds SamSQLVMwareWindows
Reposted YesterdaySaved
In-Office or Remote
3 Locations
Mid level
Mid level
Healthtech • Productivity • Software
Provide technical support for developer customers, resolve inquiries, create and maintain tutorials and content to improve self-sufficiency, minimize engineering interrupts, and collaborate with cross-functional teams on support strategies.
YesterdaySaved
In-Office or Remote
2 Locations
Entry level
Entry level
Software
Provides on-site IT support for employees and manufacturing operations. Responsibilities include troubleshooting Windows hardware, software, applications, laptops, printers, scanners, conference room systems, Teams phones, and network connectivity. The role deploys and images devices, performs hardware repairs, manages Active Directory tasks, resolves incidents within SLAs, supports account access, and maintains accurate tickets and technical documentation.
Top Skills: Active DirectoryBarcode PrintersManufacturing PrintersMS OfficeMicrosoft OutlookMicrosoft TeamsWindowsNetworking SwitchesRoutersScannersWindows OsWireless Access Points
YesterdaySaved
Remote
United States
75K-100K Annually
Junior
75K-100K Annually
Junior
Software • Design
Administers and improves the Salesforce platform, including user access, configuration, automation, data quality, reporting, testing, releases, governance, and support. Gathers business requirements, translates operational needs into scalable solutions, troubleshoots issues, trains users, maintains documentation, and monitors adoption. Collaborates with developers and stakeholders on integrations, enhancements, deployments, and third-party applications such as Certinia, MuleSoft, Conga, Egnyte, and Concur.
Top Skills: CertiniaConcurCongaDynamic FormsEgnyteMulesoftSalesforceSalesforce Flow
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