Top Remote IT Support & Helpdesk Jobs in Raleigh-Durham, NC

The Senior NOC Manager oversees the operations of the service desk team, ensuring exceptional service delivery and managing technical and people resources effectively.

The Senior IT Operations Engineer will manage IT access, resolve security issues, improve operational efficiency, and handle vendor relationships, ensuring data safety while allowing team flexibility.

The Regional IT Operations Manager oversees data center operations, ensuring performance and reliability while managing IT managers and optimizing processes.

The Vice President of Global Application Support leads the SaaS application support function, managing teams across multiple levels to ensure operational excellence and customer satisfaction. Responsibilities include strategy implementation, performance management, incident resolution, and collaboration with other departments.

The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.

Manage and lead biomedical equipment services, including installations, maintenance, and customer relations. Provide technical support, conduct training, and address customer issues proactively.

As Director of IT, you will lead a high-performing team, develop automation strategies, manage service desks, and collaborate across functions to align IT with business goals.

Lead implementation and support of Epic EHR system, optimizing workflows, mentoring teams, troubleshooting issues, and ensuring compliance with SLAs.

The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.

As a NOC Administrator, you will monitor system alerts, manage incident tickets, assist in troubleshooting, and support routine operational tasks to ensure service stability.