Top Remote Operations & Support Jobs in Raleigh-Durham, NC

Part-time remote Executive Assistant supporting virtual assistant and marketing tasks: manage deadlines, follow SOPs and Airtable workflows, organize digital assets, publish blog and social content, build email campaigns, perform light video editing, and support monthly marketing projects while proactively communicating status and risks.

The Site Manager oversees daily operations of fuel maintenance projects for USACE, ensuring compliance with regulations, safety standards, and quality control while managing a team and interacting with subcontractors and clients.

Lead the development and negotiation of healthcare provider contracts, managing a team and ensuring regulatory compliance while improving network strategies.

The Administrative Assistant manages schedules, coordinates communications, maintains records, prepares reports, and supports executives or team members with various administrative tasks.

The Escrow Processor coordinates escrow transaction paperwork, communicates with involved parties, and manages documentation for title orders and payoffs, ensuring timely file progression and accuracy in a high-volume environment.

Lead and supervise ServiceNow platform operations and a team of analysts/developers. Oversee configuration, integrations, governance, CAB, incident management, SLAs/KPIs, reporting, and continuous improvement while supporting hiring, training, and executive reporting.

Provide senior-level Windows server and virtualization administration, storage and backup maintenance, and IAM support. Assist with Exchange to Microsoft 365 migration, Active Directory restructuring, PC/laptop deployments, and intermittent help desk support for users. Develop support documentation and collaborate with the agency's IR team.

Lead and scale a new Customer Support function: build processes, SLAs, ticket routing, knowledge base, and KPIs. Manage a small support team, create dashboards, handle escalations, partner cross-functionally to drive product fixes, and use data to improve team performance and customer experience.

Support Sales Operations Specialists by requesting and uploading vendor/distributor quotes, managing Salesforce.com opportunities, processing deal registrations and orders, responding to inquiries, liaising with vendors and internal teams, and assisting process-improvement projects to ensure accurate forecasting and timely deal support.

Lead a regional sales support team to set goals, optimize sales processes, and enable growth. Drive operational excellence, implement digital sales tools (CRM/CPQ/analytics), partner with regional sales and cross‑functional teams, and improve KPIs, productivity, and order execution in the electrical electrification business.