Top Remote Jobs in Provo, UT

Develop and enhance ServiceNow HAM and SAM solutions, workflows, CMDB relationships, catalog functionality, and enterprise integrations. Build automated reconciliation and asset-management processes using JavaScript, Flow Designer, REST/SOAP, IntegrationHub, MID Server, and related platform tools. Collaborate with stakeholders and technical teams through design, Agile development, testing, deployment, documentation, training, and support. Provide technical guidance while ensuring solutions meet architecture, governance, security, and operational standards in classified government environments.

Own the strategy, roadmap, and delivery of AI-powered capabilities across Mapbox Maps. Partner with engineering, customers, and cross-functional teams to identify use cases, prioritize development, validate solutions, and launch products. Manage pricing and packaging, sales enablement, marketing, trials, and partnerships while driving customer adoption, business growth, and scalable experiences for developers and end users.

Provide hands-on Workday HCM consulting across multiple client engagements, including configuration, testing, troubleshooting, documentation, deployment support, issue resolution, and system enhancements. Independently manage assigned deliverables, support business process implementations, communicate project progress and blockers, and collaborate with project teams throughout the implementation lifecycle. The role is approximately 20 hours per week, fully remote within the United States, with standard East Coast hours.

Provides empathetic client support through phone, chat, and email, resolving benefits, billing, refunds, clinical complaints, and service issues. Investigates escalated inquiries, educates clients on self-service resources, identifies support trends, and recommends process improvements. Contributes to knowledge-base updates, onboarding, coaching, and team collaboration while meeting productivity and quality benchmarks.

Manage the end-to-end procurement and contracting lifecycle for vendors, suppliers, and service providers. Responsibilities include sourcing, vendor evaluation, due diligence, contract negotiation, renewals, spend analysis, performance monitoring, risk escalation, and contract administration. The role partners with Finance, IT, Security, Engineering, Operations, and Legal, using LinkSquares and AI tools to improve contracting efficiency, visibility, compliance, and savings.

Leads and develops a team of Talent Acquisition Partners, drives recruiting performance and hiring outcomes, and partners with business leaders on workforce strategies. Oversees recruiter productivity, pipelines, quality of hire, metrics, sourcing strategies, compliance, stakeholder relationships, candidate experience, and process improvement across diverse markets.

Lead development of scalable backend services and platform infrastructure for an AI agent platform. Responsibilities include architecture and code reviews, infrastructure automation, CI/CD, observability, reliability, distributed systems, ML/NLP workload support, and mentoring engineers. The role requires expertise in Java, Python, cloud environments, Docker, Kubernetes, infrastructure-as-code, monitoring tools, and data infrastructure.

Leads and develops regional performance and dealer success teams supporting SaaS customers. Responsibilities include hiring, onboarding, training, performance management, customer retention, upselling, dealer relationship management, process improvement, and coordination with account management, marketing, product, field teams, and OEM partners to execute national account strategies.

Lead Honeydew’s Operations Experience engineering team, owning people management, planning, delivery, technical quality, and cross-functional execution. Manage engineers, a tech lead, and contractors through regular feedback, growth planning, agile ceremonies, and performance management. Improve delivery metrics, surface risks and tradeoffs, collaborate with Product and Engineering leadership, and develop the team’s long-term structure, capacity, and hiring plan.

Participates in a 10–12-month sales leadership development program focused on sales, customer service, business operations, product knowledge, and consultative selling. Builds customer relationships, supports sales initiatives, uses CRM tools, collaborates cross-functionally, completes training, and travels overnight up to 50% of the time. Successful participants may apply for full-time Sales Representative roles after completing the program.