Top Remote Jobs in Providence, RI

Manage litigated auto insurance claims from investigation through settlement or closure. Evaluate liability, damages, coverage, legal expenses, and policy language; negotiate with opposing counsel; oversee defense counsel, experts, adjusters, and other vendors; attend mediations, arbitrations, hearings, depositions, and trials; maintain claim files and provide reporting. The role also supports litigation strategy, compliance, coverage correspondence, and process improvements with product and engineering teams.

Own the MixMode platform’s inbound and outbound integration ecosystem, including connectors, APIs, data formats, and integrations with SIEM, SOAR, ticketing, and data lake tools. Define and prioritize the roadmap, lead discovery, write requirements, coordinate Engineering and Data Science delivery, measure adoption and reliability, and support go-to-market activities. The role requires strong enterprise product management, technical integration experience, customer engagement, and the ability to operate effectively in a fast-moving startup.

Contract Product Manager responsible for the payments roadmap, including requirements, user stories, acceptance criteria, backlog management, stakeholder alignment, Agile delivery, testing, rollout, analytics, and troubleshooting. The role partners with banks, processors, payment networks, merchants, engineering teams, and customers to deliver scalable payment products and benefits transactions. Requires payments or fintech product experience, knowledge of card processing, strong analytical and communication skills, SQL proficiency, and comfort working in a fast-paced remote startup environment.

Manage inbound and outbound sales activities, including calls, consultations, emails, lead follow-up, objection handling, and closing. Educate prospects about hearing solutions, maintain accurate Salesforce records, manage the sales pipeline, and achieve individual sales goals and KPIs in a remote, customer-focused environment.

Owns the SaaS renewal motion across customer segments, including manual renewals, recontracts, dispositions, and replacement orders. Leads contract and pricing negotiations, forecasts renewal opportunities, maintains Salesforce data hygiene, identifies churn risks, and partners with customer success and account management teams. The role protects recurring revenue, transitions legacy contracts, supports contract saves, and uses AI tools to improve outreach, value positioning, and forecasting.

Configure and provision voice services, IP phones, ATAs, SIP credentials, extensions, numbers, and related features. Coordinate customer activations, test calling and voicemail functionality, troubleshoot SIP and connectivity issues, manage Tier 1 support tickets, document provisioning activities, and escalate complex problems. The role also requires clear customer communication, process improvement, and occasional after-hours or on-call support.

Leads the paid media delivery team, serving as the internal expert for Google Ads, Meta Ads, social, and programmatic channels. Builds automation, coaches managers and specialists, maintains channel expertise, pilots emerging platforms, and coordinates with the PMO on resourcing and delivery. The role focuses on scalable systems, documented processes, team development, and operational excellence rather than client relationships or direct execution.

Supports development of pitch materials, RFP responses, and business proposals by researching client needs, drafting and editing content, organizing proposal libraries, coordinating cross-functional contributions, tracking deadlines and submissions, and ensuring materials are accurate, persuasive, and brand-compliant.

Own the supply-side ecosystem by developing DSP network strategy, sourcing and onboarding delivery partners, negotiating contracts, managing relationships, and driving delivery performance. Lead KPI tracking, scorecards, performance improvement plans, operational playbooks, incident management, and cross-functional initiatives. Analyze delivery data to identify root causes and improve supply operations at scale.

Leads enterprise operational, technology, cybersecurity, third-party, and change-management risk programs. Builds RCSA processes, evaluates controls, oversees risk testing and remediation, manages technology and cyber risk oversight, and supports incident management and business continuity. Uses automation, AI, analytics, and visualization to improve risk intelligence, reporting, anomaly detection, and decision-making. Partners cross-functionally to provide challenge, recommendations, and governance across Tidal’s funds and operations.