Top Remote Jobs in Providence, RI

Onboard new customers to Cents POS and related products through virtual training, configuration guidance, troubleshooting, and customer support. Serve as the primary contact during onboarding, monitor progress, resolve roadblocks, coordinate with Implementation, and transition activated customers to Customer Success Managers. Share customer feedback with Product and help operators confidently manage their businesses.

Own enterprise sales quotas and forecasts for large, complex AI software deals. Lead multi-threaded sales cycles through legal, security, procurement, integration reviews, pilots, and enterprise rollouts. Build executive relationships, strategic account plans, ROI business cases, and PE-backed opportunities. Coordinate founders, engineering, and solutions teams while providing product feedback. The role is remote by default but requires travel for executive meetings, onsite engagements, QBRs, and periodic headquarters visits.

Owns Casechek’s revenue operations infrastructure across Sales, Marketing, Customer Success, and Operations. Responsibilities include managing Salesforce and the commercial technology stack, improving lifecycle data, building forecasting and KPI systems, supporting deal desk and contracting, aligning cross-functional processes, analyzing win/loss data, and developing supplier-side revenue operations. The role begins as a hands-on individual contributor and evolves into building a RevOps team.

Leads finance, FP&A, accounting, and financial operations for a scaling SaaS business. Partners with executives on strategy, budgeting, pricing, forecasting, fundraising, and resource allocation. Oversees SaaS metrics, reporting, revenue recognition, close, audits, tax, treasury, equity administration, controls, systems, and risk management while developing the finance team and scalable processes.

Develop product positioning, messaging, go-to-market strategies, launch campaigns, and enablement content for Aurora’s residential solar software. Research customer needs, industry trends, and competitors to strengthen differentiation. Partner with Product, Sales, Marketing, and Account Management to drive acquisition, retention, expansion, pipeline, and product adoption. Measure campaign and launch performance using quantitative and qualitative data, while serving as a subject-matter expert on solar sales and design solutions.

Develop and close B2B logistics sales, grow enterprise and national accounts, manage pipelines, and sell warehousing, fulfillment, final-mile delivery, installation, and reverse logistics solutions. Build customer relationships, recommend operational solutions, expand business across target industries, maintain CRM records and forecasts, and collaborate with operations and leadership on successful project execution.

Own the development and growth of Lemonade’s car insurance products, including coverage, pricing, rating plans, policy language, and product roadmaps. Partner with Actuarial, Underwriting, Insurance Operations, and Product teams to launch regulatory-approved improvements. Research market trends and competitors, measure product impact, and develop recommendations. The role requires strong insurance product expertise, analytical and project management skills, cross-functional collaboration, and enthusiasm for AI-enabled tools.

Supports end-to-end payroll and timekeeping, including data entry, timesheet review, pay adjustments, discrepancy resolution, certified payroll, and compliance with federal contractor requirements. Assists with onboarding, background checks, employee separations, employment verifications, and HRIS updates. Provides payroll and timekeeping support to employees and managers while safeguarding confidential information and maintaining accurate, audit-ready records.

Provides remote inbound technical support for residential and small-business alarm and home automation customers. Responsibilities include diagnosing issues through guided workflows, explaining troubleshooting steps, resolving problems, de-escalating customer concerns, scheduling onsite technician visits when needed, and promoting virtual or self-service options. The role requires multitasking across systems, accurate documentation, dependable attendance, strong communication, and a private, distraction-free home workspace.

Manage enterprise employer relationships, drive product adoption, and help customers achieve hiring goals. Build trust with senior stakeholders, understand business objectives, configure workflows, provide consultation and training, and translate customer needs into product solutions. Use data to improve recruiting ROI and collaborate cross-functionally with Sales, Product, Marketing, Support, RevOps, and other teams. The role is remote-friendly with travel required as needed.