Top Remote Senior Level Jobs in Providence, RI

Supports the design and progressive ownership of Azure-based SaaS integrations, centralized data repositories, automated ETL/ELT pipelines, Power BI data models, and secure cloud workflows. Develops automation using Python, JavaScript, and JSON; troubleshoots APIs and authentication issues; documents integration processes; and collaborates with stakeholders. The role is intended for an early-career cloud engineer who will grow toward independently managing cloud data architecture and integration solutions.

Leads and builds the Genesys Cloud CX platform function, managing administrators and engineers while remaining hands-on with architecture, routing, telephony, integrations, outbound dialing, digital channels, automation, and AI. Owns platform reliability, governance, incident and change management, documentation, compliance controls, and cross-system integrations with Salesforce, Filevine, data platforms, and vendors. Translates business priorities into implementation plans and improves contact-center performance, client experience, and operational outcomes.

Owns business-unit operating rhythms, governance, and execution mechanisms. Leads cross-functional initiatives, executive planning, business reviews, dashboards, KPI and OKR visibility, organizational improvements, communications, and collaboration practices. Partners with senior leaders to prioritize work, resolve roadblocks, translate strategy into measurable execution, and recommend corrective actions. The role also supports organizational change, knowledge management, mentorship, onboarding, and scalable team operations.

Own the strategy, roadmap, evaluation, governance, integration, launch, and lifecycle management of AI tools supporting mortgage sales. Discover Loan Officer needs, prioritize use cases, measure adoption and ROI, evaluate vendors, coordinate risk and compliance approvals, design workflows across enterprise systems, and lead enablement and change management. Partner with technical teams on integrations and internal AI builds while maintaining vendor guardrails and ensuring safe, valuable adoption.

Leads inventory planning, master scheduling, materials handling, forecasting, stocking, and supply-demand coordination across multiple distribution facilities. Analyzes logistics data, improves inventory policies and systems, monitors key performance indicators, supports audits, and drives cross-functional process improvements. The role leads projects, resolves complex supply chain issues, develops operational controls, and mentors logistics and inventory analysts while aligning materials management with organizational goals.

Own and engineer the GTM stack: Salesforce as system of record and HubSpot as marketing system, build and maintain integrations and data flows, deploy agentic AI workflows, implement observability and change management, and partner with Sales, Marketing, Analytics, and Billing to ensure reliable revenue operations.

Leads new business development for PBS Radiology, owning prospecting, lead generation, qualification, pipeline advancement, CRM management, and transition of new healthcare clients. Builds relationships with radiology practices, imaging centers, and healthcare organizations, engages in conferences and industry events, and collaborates with internal teams. Success is measured through leads, opportunities, and new client wins. Regular overnight travel is required for client meetings, conferences, and industry events.

Leads and develops a team of Customer Success Engineers responsible for onboarding, adoption, resilience maturity, customer health, executive engagement, renewal readiness, and expansion support. Establishes scalable success practices, measurable customer outcome plans, health scoring, reporting, and operational standards. Partners with Sales, Renewals, Product, Support, Professional Services, and Technical Account Management while serving as an escalation point for strategic enterprise customers. Drives technical capability, coaching, continuous improvement, retention, and revenue-aligned customer success outcomes.

Own a portfolio of strategic educational SaaS accounts, guiding executive stakeholders through onboarding, adoption, value realization, retention, and expansion. Build trusted relationships, lead business reviews, establish customer Centers of Excellence, track success metrics, mitigate risks, and advocate for customer needs cross-functionally. Provide expert guidance on Jamf solutions, Apple ecosystems, enterprise IT workflows, and deployment strategies.

Leads compliance support by resolving escalated matters, researching regulatory questions, documenting decisions, monitoring risks, supporting reporting, and escalating high-risk issues. Develops compliance procedures, SOPs, training materials, and internal guidance while coaching Compliance Representatives. Maintains knowledge of CCPA, CPRA, FCRA, and related consumer protection requirements, identifies policy and practice gaps, and supports audits, investigations, and regulatory projects.