Top Remote Customer Success Jobs in Portland, OR

Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.

Act as technical customer advocate: troubleshoot issues, resolve root causes, assist engineering and CSMs, develop and improve internal tools and documentation, own product areas, and participate in weekend on-call rotations to ensure excellent customer outcomes.

Lead and grow a portfolio of client accounts, ensuring successful onboarding, implementation, retention, and renewals. Manage and mentor client success managers, analyze performance data, identify risks and growth opportunities, coordinate cross‑functional teams, and deliver actionable reporting to improve client outcomes and program adoption.

Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.

As a Customer Success Open Authorization API Engineer, you'll design and implement API integrations, engage with customers, and deliver enablement sessions to enhance their capability in using the Veza platform.

The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.

Lead strategic customer relationships for enterprise healthcare accounts: onboard, drive adoption, ensure retention and expansion, manage renewals and negotiations, deliver technical guidance on integrations and reporting, and funnel customer feedback into product and cross-functional teams.

Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.

The Client Success Coordinator manages client accounts, ensures smooth onboarding, analyzes performance, and collaborates with teams to enhance client success.

Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.

The Customer Success Manager will manage relationships with high-volume members, ensuring client satisfaction and retention while driving product adoption and value.

The Vice President of Customer Success at CaptivateIQ will lead the customer success organization, focusing on renewals, expansions, and driving sustainable customer value across varied segments. This builder and coach will transform the CS team and implement systems to scale operations effectively, enhancing customer engagement and satisfaction through a consultative approach.

The Client Success Executive role involves managing client relationships, ensuring successful deployment and support, and driving client outcomes in the healthcare technology sector.

The Senior Client Success Manager will manage post-sales relationships with enterprise clients, ensuring customer satisfaction, retention, and identifying expansion opportunities. Responsibilities include driving client success, optimizing business processes, and managing service delivery across teams.

Manage a portfolio of clients and broker/consultant relationships to ensure adoption, satisfaction, retention, and expansion. Develop account plans, run business reviews, coordinate engagement marketing, maintain CRM data hygiene, resolve service issues, and collaborate cross-functionally to meet client and company goals.

As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.

Manage strategic mid-market accounts as the primary post-sale contact, driving renewals, retention, upsell/cross-sell, adoption, and customer advocacy while collaborating cross-functionally to maximize customer value.

The Customer Success Manager oversees customer relationships post-implementation, ensuring satisfaction and measurable outcomes from managed services. Key responsibilities include service delivery oversight, driving customer retention and growth, and leveraging data for continuous improvement.

The role focuses on managing customer success for enterprise clients, utilizing data analysis to drive outcomes, facilitate renewals, and design AI-driven customer journeys, while coordinating cross-functional efforts and presenting insights to stakeholders.

The Customer Success Manager at CyberSheath oversees customer relationships, coordinates technical projects, identifies upsell opportunities, and ensures customer satisfaction by managing internal teams and processes effectively.

The Customer Success Manager at OneSignal will manage 50-60 customers, focusing on retention and growth through onboarding, business reviews, and collaboration with teams.

As a Scaled Customer Success Manager at OneSignal, you will drive platform adoption, support customer journeys, and optimize customer health. Responsibilities include managing customer conversations, participating in programs, and collaborating cross-functionally to enhance customer engagement. You should have strong communication skills and a solution-oriented mindset.

The Customer Success Manager will act as the primary contact for clients, driving product adoption, managing renewals, and enhancing customer satisfaction through strategic engagement and process improvements.

The Sr. Customer Success Manager is responsible for ensuring customer satisfaction through relationship management, operational oversight, and driving financial growth in pharmacy services.