Top Remote Customer Success Jobs in Portland, OR

The Director of Customer Support leads support teams, drives operational efficiency, oversees team development, and collaborates across functions to enhance customer satisfaction.

The Customer Success Manager drives product adoption, enhances customer relationships, identifies growth opportunities, and ensures customer satisfaction and retention through strategic partnerships.

The Junior Customer Support Specialist addresses customer inquiries via phone, email, and live chat, providing product assistance and tracking interactions in Salesforce.

The Junior Customer Support Specialist will assist customers via phone, email, and live chat, handling inquiries and providing feedback to internal teams. Responsibilities include ensuring customer satisfaction, tracking interactions, and conducting product demos.

The Customer Experience Operations Manager will optimize processes, support customer-facing teams, and manage Salesforce operations ensuring cross-functional alignment and efficient workflows.

The Senior Public Benefit Specialist interviews patients for Medicaid eligibility, assists with applications, and maintains relationships with Medicaid caseworkers, ensuring timely billing and compliance with requirements.

The Supplier Specialist I role involves making outbound calls to vendors, gathering payment instructions, and maintaining vendor data to support electronic payment solutions.

The Associate Solution Analyst manages day-to-day client service needs, resolves inquiries, and supports Solution Analysts while advancing product knowledge.

The Customer On/Off Boarding Specialist facilitates customer onboarding and tax processes, ensuring effective communication and collaboration with internal teams and clients.

The Community Delivery Manager is responsible for managing enterprise communities, executing community management strategies, boosting engagement, and reporting impact on community activities.

Provide second-line support to clients on enterprise software applications, troubleshoot issues, advocate for clients, and document solutions.

As a Customer Success Manager, you will manage client portfolios post-sale, driving implementation, adoption, and satisfaction of 9amHealth's solutions while collaborating cross-functionally and identifying growth opportunities.