Every developer has a tab open on Stack Overflow.
We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge.
Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success.
We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook.
We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany.
- Execute the Community Management playbook for every assigned client, owning three integrated work-streams:
- Enablement – craft and deliver onboarding and skill-building programs for SMEs, moderators, and power users.
- Performance – curate content, refine tag taxonomies, and use analytics to close knowledge gaps and raise engagement.
- Communication – run multi-channel campaigns and events that inform, motivate, and connect stakeholders.
- Amplify engagement by moderating discussions, seeding strategic Q&A and articles, and leading enablement sessions that boost adoption and developer satisfaction.
- Measure and report impact with concise KPI snapshots during twice-monthly steering calls.
- Champion customer advocacy—surface feedback, partner with Product, Support, and Sales to resolve issues, and flag renewal or expansion opportunities.
- Drive continuous improvement by enhancing playbooks and sharing best practices across the services team.
- 2-3 years hands-on community management or developer-relations experience in B2B SaaS.
- Proficiency designing or maintaining community onboarding programs.
- Strong facilitation, enablement, and presentation skills, proficient in generating content and communication assets in a variety of formats including text (user guides and one-pagers), video, and Google Slides.
- Strong project management skills with experience in driving change management.
- Familiarity with moderation workflows, tag taxonomies, and engagement campaigns.
- Bonus: experience administering Stack Overflow for Teams or similar knowledge bases.
$80k – $100k OTE (70% base / 30% renewal commission)
– Base: $56k – $70k
– Commission target: $24k – $30k
Why join now?You’ll shape the blueprint for Stack Overflow’s first Professional & Managed Services practice—helping the world’s top engineering teams unlock trusted knowledge at scale while accelerating your own career in a high-visibility, high-growth arena.
What you’ll get in return:
- Competitive Base Salary
- Generous paid vacation
- Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days
- Equity for all employees at all levels
- Industry-leading health benefits that are applicable per country of residence for all our full-time employees
- Company-paid Life Insurance
- Home Internet stipend
- Professional allocation for your growth and development
- One-time allowance to assist with your home office setup
- Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive
Stack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
For individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.
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What We Do
Stack Overflow is empowering the world to build for the future. More than 100 million people come to Stack Overflow every month making it one of the most-visited websites in the world. It’s best known for its public platform, which has attracted over 14 million users and helped developers and technologists over 50 billion times since its founding in 2008.
Stack Overflow’s Reach & Relevance products include employer branding, content, and advertising, which help technology brands reach developers with content relevant to them. In 2017, Stack Overflow launched a private version of the public Q&A platform so enterprises can capture institutional knowledge, collaborate asynchronously, and boost efficiency across teams. Today, over 10,000 customers partner with Stack Overflow, including Bloomberg, Microsoft, Instacart, Chevron, Expensify, and eBay.
Why Work With Us
Every person we hire makes Stack Overflow an even better place to work. We foster an open and diverse work culture where everyone works together. We believe great ideas can come from anywhere and welcome anyone to champion ideas. We support a culture that’s open to trying new things and is constantly trying to learn from the things we build.
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