Top Remote Customer Support Jobs in Phoenix – Mesa – Scottsdale, AZ

As an Operational Inside Support Representative, you'll provide customer service, support order processing, and assist in pricing, sourcing, and quoting.

Remote incoming call specialist handling high-volume inbound calls, recording interactions in CRM, using dialer/phone software, protecting sensitive information, and following established procedures while collaborating with the internal team.

Provide multi-channel customer support via chat, email, phone, and social. Troubleshoot product issues, document interactions in CRM, escalate technical bugs to product and engineering, and meet response, resolution, and CSAT metrics.

Perform Remote Online Notarizations in accordance with state laws, verify signer identity, maintain records, deliver professional customer service, coordinate scheduling, and support multilingual clients (with interpreters when allowed).

The role requires providing support to patients and clinical staff, assisting with appointments and insurance inquiries, maintaining records, and offering technical assistance for patient technologies.

Remote medical/legal interpreter (Spanish↔French and English) providing simultaneous and consecutive interpreting via OPI/VRI. Ensure accurate medical terminology, cultural appropriateness, and HIPAA-compliant communication. Requires 6 months–3 years experience, availability for scheduled or on-demand appointments, and specific equipment/internet setup.

Provide 100% remote medical and legal interpretation between Punjabi, English, and French via OPI/VRI. Perform simultaneous and consecutive interpreting, use medical terminology accurately, ensure culturally appropriate communication, and support scheduled or on-demand appointments.

Volunteer Discord moderator responsible for enforcing community guidelines, reviewing user content, answering member questions, fostering positive engagement, planning events, and supporting server growth. Attend biweekly meetings, respond to messages within 24 hours, contribute ideas to improve moderation and community dynamics, and help execute outreach and promotional plans. Minimum 8 hours/week for at least six months.

Serve as the company's customer-facing contact across phone, email, and live chat. Troubleshoot product and account issues, document interactions in the CRM, and meet key metrics for response time, CSAT, and resolution rates.

Schedule and contact policyholders by phone, SMS, and email to arrange insurance appraisals, guide homeowners through the ASSIST photo-capture app, update work order statuses, meet productivity and quality goals, and escalate issues to management.

Lead a remote customer support team (~30) for ed2go, overseeing daily call center operations, SLA and quality metrics, workforce management, reporting, coaching, escalations, and cross-functional improvements to enhance learner experience across phone, email, chat, and web.