Top Remote Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

PayIt is looking to build a talent community, seeking high-integrity, collaborative individuals ready to solve challenges in government services. Opportunities may arise in various departments as the company grows.

Provide hands-on operational support and maintenance for on-prem Blue Prism environments, troubleshoot across application, database, and OS layers, coordinate SQL Server and failover configurations, maintain Dynatrace monitoring, execute upgrades, and act as trusted client technical contact.

The Go-to-Market Engineer will develop and manage outbound systems, integrate tools, and optimize sales workflows to improve pipeline efficiency and automate operations.

Lead day-to-day system administration for cloud and on-prem systems: install, configure, maintain, optimize, and secure servers and networks. Perform capacity and performance analysis, automate admin tasks, train staff, manage application networking and load balancing, and conduct vulnerability management while supporting CUI and government security requirements in a fully remote Agile environment.

The Revenue Operations Manager will optimize sales and customer success processes, enhance data accuracy, and support revenue lifecycle alignment across teams.

Act as the primary technical community expert for Mojo and MAX: answer complex questions, triage GitHub issues/PRs, shape open source and packaging strategy, surface product feedback to engineering, and represent Modular at events to grow and support the developer ecosystem.

Implement, configure, support, and troubleshoot Fircosoft/Firco Continuity applications for sanctions screening. Provide L3 production support, monitoring, incident management, RCA, performance tuning, rule and watchlist configuration, integrations (MQ/Kafka/file/TWS), SQL and shell scripting automation, and support upgrades, patches, CI/CD and releases while collaborating with business, infrastructure, compliance, and vendor teams.

Manage and maintain company publications through the full document lifecycle, implement change requests within workflows, maintain libraries on eMan and EFB, ensure timely distribution, schedule reviews, provide technical support to end users, and recommend process and system improvements while assisting migration to a global document control platform.

Own scoping and proposal creation for professional services, manage Salesforce workflows and reporting, maintain SOW lifecycle and SOPs, support resource planning and handoffs, and partner with RevOps/Finance to ensure forecasting, data integrity, and continuous improvement of services operations.

Serve as primary client liaison for the forensics lab: schedule and host scoping calls, coordinate stakeholders (sales, PM, examiners), perform documentation and QC for forensic tickets, provide status updates, collect client feedback, and act as backup to the Forensics Operations Manager.