Top Remote Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Lead GTM Strategy and Revenue Operations to design quota allocation, compensation, territories, headcount planning, and GTM tooling. Own Salesforce-based revenue data model, drive AI-first automations across the GTM tech stack, govern forecasting and compensation, and deliver actionable territory and pipeline insights to enable seller productivity and revenue growth.

Provide live technical support for Maggie court reporting product: triage and resolve product, hardware, network, and audio issues via tickets, calls, and chats; coordinate escalations to IT and engineering; file bug reports; maintain knowledge base; take on-call shifts for P0 incidents; build runbooks and hardware kits.

The Director of Telecommunications leads strategic and operational initiatives for telecommunication systems, focusing on modernizing contact centers, enhancing patient and member experience, and integrating communication tools with clinical systems.

CIC is inviting general interest submissions from candidates interested in opportunities within their organization, focused on community and innovation.

The Associate Data/EDI Architect will manage implementation projects for employee benefits software, mentor teammates, and ensure quality execution while cultivating customer relationships.

The role involves leading the technical delivery of portfolio management platforms, overseeing architecture, integration, operations, risk management, and vendor governance, while managing a technology team.

Manage and mentor a team of technical support engineers for a cloud security SaaS product. Own team performance, hiring/onboarding, escalations, incident coordination with engineering, and knowledge-base content. Drive automation and AI-powered tooling to scale support, troubleshoot Kubernetes/cloud infrastructure, and collaborate with Customer Success on customer-impacting issues.

Responsible for managing external partnerships, leading supplier selection and negotiations, and ensuring compliance with performance metrics. Also handles grievances and training for vendors.

The Tech Ops Generalist will own the technical delivery of AI-powered operational tooling and the Zendesk ecosystem, helping to build a scalable operational tech platform for the organization.

The Associate Strategic Integrated Planning Manager drives cross-functional planning, crafts executive narratives, and supports integrated planning strategy initiatives in the Beauty & Wellbeing sector.