Top Remote Senior Level Jobs in Philadelphia, PA

Leads the Policy Administration team, overseeing daily operations, staffing, escalations, customer support procedures, and policy servicing. Drives process improvement, workflow innovation, issue resolution, and cross-functional collaboration with product, engineering, compliance, sales, underwriting, and carrier partners. Monitors metrics, prepares reports, uses data to guide decisions, manages Jira tickets, and recruits and develops team members. Requires life insurance knowledge, operational leadership, process improvement experience, and Salesforce or comparable support software proficiency.

Own the strategy and roadmap for Dremio Cloud’s platform infrastructure, including control and data planes, regional networking, observability, reliability, provisioning, capacity planning, self-healing, and cost optimization. Define operational models for private and sovereign deployments, use telemetry and customer signals to guide improvements, and collaborate with engineering, cloud operations, security, finance, and revenue operations. Drive technical alignment, documentation, enablement, and smooth issue transitions across teams.

The Director of Biostatistics leads statistical strategy and analysis for clinical trials in oncology, collaborating with clinical teams and regulatory bodies.

Oversee general ledger, payroll accounting, cash and bank reconciliations, balance sheet integrity, intercompany accounting, and capital asset management across multiple entities. Lead monthly, quarterly, and annual close activities; prepare audit-ready schedules; support audits and internal controls; reconcile payroll, benefits, and capital asset accounts; and identify process improvements. The role is fully remote, with preference for Florida or Ohio candidates and travel of up to 20%.

Manage and mentor Azure-focused consulting teams, act as a billable Azure Architect (targeted 75% utilization), drive client engagements, oversee delivery and utilization, conduct 1:1s and training plans, contribute to pre-sales, estimate work, resolve personnel issues, and help define client experience and engagement processes.

Design and ship product security improvements covering authentication, authorization, session and token handling, secrets management, third-party access, abuse detection, fraud prevention, and account takeover defense. Threat-model systems, remediate vulnerabilities, build secure developer tooling, and partner with Product, Engineering, and Trust & Safety. Mentor engineers and use AI-assisted development while balancing security controls with user experience.

Own a portfolio of 80–100 SaaS accounts valued at approximately $4M in recurring revenue. Manage onboarding handoffs, adoption, renewals, retention, executive relationships, risk mitigation, and customer health. Lead business reviews, identify expansion opportunities for handoff, represent customer feedback internally, and collaborate cross-functionally with Product, Support, Sales, and onboarding teams. Help shape customer success processes and use AI tools to improve workflows.

Own and scale the US tax function for startups: manage federal and state corporate and personal tax filings, ensure multi-state compliance, drive automation and process improvements, provide light advisory on compensation and entity structuring, and collaborate with accounting while communicating directly with founders.

Oversee accounting operations, including revenue review, expense management, month-end close, reconciliations, financial statements, staff accountant supervision, audits, tax compliance, 1099 filings, and process improvements. Support FP&A with reporting and help implement new financial software while maintaining accurate and efficient financial processes.

Own the strategy, roadmap, build, launch, and measurement of digital Customer Success programs. Configure Gainsight journeys, campaigns, segments, triggers, integrations, dashboards, and reporting. Identify engagement gaps, prioritize initiatives, coordinate cross-functional delivery, and provide data-backed recommendations to CS leadership. Maintain platform integrity and documentation while connecting digital programs with CSM-led activities across onboarding, adoption, renewal, and expansion.