Top Remote Operations & Support Jobs in Philadelphia, PA

Administer and configure IndySoft across a national lab network: manage users, templates, equipment profiles, data migrations, integrations (APIs/NetSuite/Salesforce), run SQL queries for data quality, provide user support and documentation, and recommend improvements and automations.

Contract RevOps specialist to audit and fix the GTM stack, integrate and configure CRM and outbound tools, build dashboards and automations, resolve data quality issues, and deliver clear documentation for handoff.

Administer and support Oracle Engineered Systems (OPA, Exadata, ODA, ZFS), manage networking and Linux environments, troubleshoot complex infrastructure incidents, perform maintenance and upgrades, support project delivery and documentation, and improve platform resilience, automation, and monitoring while collaborating with cross-functional teams.

Provide remote phone and email technical support for cash recycling machines, diagnosing hardware and software issues, guiding users and field technicians, documenting tickets, following scripts and escalating complex problems.

Own and improve the end-to-end card disputes lifecycle: author SOPs, manage investigations, chargebacks, representments, and arbitration. Build, test, and tune agentic/AI investigation tooling, analyze dispute trends, define KPIs, manage BPO relationships, and mentor junior analysts.

Provide L2/L3 production support, monitoring, troubleshooting, and root-cause fixes for Oracle Siebel CRM. Support upgrades, repository merges, IRM, deployments across environments, integrations (EAI/Web Services/REST), performance tuning with DBAs, and periodic 24x7 on-call coverage. Document processes and assist release and migration activities.

Lead and operate revenue systems, owning HubSpot administration, integrations, pipeline hygiene, forecasting, deal desk/pricing, and enablement. Partner with sales, solutions architecture, finance, and legal to document GTM processes, run forecast cadence, and improve CRM adoption and data-driven pipeline reliability.

Support underwriters on property accounts by collecting and reconciling submissions, setting up accounts, inputting rating and reinsurance data, producing quotes and binders, issuing policies/endorsements, performing quality checks, ordering/analyzing risk and catastrophe reports, and handling broker service requests.

Lead and scale end-to-end operations for a global talent platform, covering sourcing and matching, contractor lifecycle management, payments and compliance, and support operations. Partner with Product, Data, Legal, and Finance to build automated, metrics-driven workflows and systems that improve onboarding, allocation, payment accuracy, and issue resolution at scale.

Own the end-to-end order lifecycle for APAC sales: forecasting, CRM/ERP management, product configuration, order-to-deployment coordination, production scheduling, and cross-functional readiness to ensure accurate execution, on-time delivery, and revenue realization.