Top Remote Operations & Support Jobs in Philadelphia, PA

Provide technical support for POS hardware, software, and networking (especially Oracle Simphony); configure and fulfill hardware orders; track inventory and RMAs; perform POS data entry, ticket routing, and documentation; escalate complex merchant issues.

Provide multi-channel client support for BHG Financial customers, manage pipelines, record interactions in CRM, become product SME, build internal and external relationships, and collaborate cross-functionally.

Manage daily operations for Tri-Share and SubPool programs, improve workflows and systems, partner with Product and Engineering to prioritize platform enhancements, use data and AI to automate repetitive work, and support launches, escalations, and cross-functional growth.

Coordinate IT operations including executive administration, IT finance (budgeting, invoicing, reconciliations), procurement and vendor management, hardware logistics, and GRC activities (SOC 2, ISO 27001 audits, evidence collection, policy and risk tracking). Serve as liaison between IT, finance, legal, auditors, and vendors to keep processes running smoothly and ensure compliance and visibility for leadership.

Lead enterprise workforce strategy and resource planning to ensure right staffing, skills, and capacity for client delivery and growth. Forecast demand, manage utilization, build executive dashboards, identify skill gaps, partner with leaders on staffing priorities, and establish scalable workforce planning processes and continuous improvement initiatives.

The role involves managing and developing advanced Google Sheets systems, automating workflows, and supporting data-driven decisions across teams.

The Software Applications Specialist manages workflow delivery, advises customers on software integration, conducts assessments, facilitates training, and ensures software customization aligns with client needs.

The Scholars program connects mentees with mentors to learn Ruby/Ruby on Rails. Scholars must complete a mini-project and attend compulsory meet-ups during the conference.

Montauk Capital seeks talent for Stealth Grid Co, focusing on modernizing grid interconnections while supporting utility stability amid renewable energy advancements. Potential applicants are encouraged to submit their interest, even without a specific role fitting their profile.

The Authentication Specialist will monitor real-time authentications of luxury goods, ensure test accuracies, and engage with customers as needed.