Top Remote Senior Level Customer Success Jobs in Philadelphia, PA

As a Senior Customer Success Manager, you will manage complex enterprise client relationships, serve as a trusted advisor, influence internal teams, drive user adoption, develop customer champions, and maintain high levels of customer engagement and satisfaction throughout the customer lifecycle.

The PR Customer Success Lead will oversee a team of Campaign Managers, ensuring high performance in delivering effective public relations strategies. Responsibilities include monitoring account health, driving customer renewals, and collaborating with product teams to enhance feature adoption while fostering team growth through hiring and training.

The Senior Customer Success Manager at People.ai acts as a trusted advisor for enterprise and mid-market customers, overseeing account planning and success strategies. The role focuses on driving customer adoption by identifying expansion opportunities and ensuring measurable outcomes. Key responsibilities include maintaining relationships, executing engagement strategies, and collaborating with internal teams to optimize customer success and retention.