Top Remote Customer Success & Experience Jobs in Orlando, FL

The Senior Salesforce Administrator optimizes, governs, and supports the Salesforce environment, collaborating with stakeholders to enhance user experience and system efficiency, while managing data quality and ongoing platform improvements.

The Commercial Lines Account Manager supports clients by designing insurance programs, educating them on coverage, negotiating terms, and managing accounts efficiently.

The Lead, Knowledge & Learning Systems will develop knowledge frameworks, implement a company-wide LMS, and design learning paths for employees and customers, enhancing efficiency and reducing support dependence.

The Client Success Manager builds relationships with clients, ensuring product adoption, resolving issues, and providing support and training on LEAP software.

The Outbound Solutions Architect role involves leading SEG displacement strategies, supporting migrations, and providing technical expertise in email security while collaborating with internal teams.

The Senior Support Engineer leads technical resolutions for enterprise accounts, manages operational workflows, and builds the support knowledge base in identity security.

The Sr Dispute Correspondence Specialist manages and resolves borrower disputes and complaints, ensuring compliance with regulations and providing written responses.

The Client Success Leader at Machinify will enhance client satisfaction and operational processes, ensuring value delivery through support strategies while managing relationships and insights from healthcare data.

The Director of Client Experience will manage client relationships, drive satisfaction and retention, oversee business reviews, and lead teams to achieve operational excellence. Requires strategic planning and account management expertise.

The Customer Partner Manager is responsible for managing client relationships, improving performance metrics, communicating with stakeholders, and collaborating with operational teams to drive strategic initiatives in revenue cycle management.

As a Customer Success Manager, you'll manage customer onboarding, drive product adoption, conduct business reviews, identify upsell opportunities, and collaborate with internal teams for customer satisfaction and account growth.

The Customer Success Manager will manage client accounts throughout their lifecycle, enhancing customer engagement and ensuring satisfaction with the SaaS services provided by EverCommerce.

The Senior Manager of Lifecycle Marketing will drive lifecycle performance, pipeline efficiency, and customer value through strategic marketing automation and collaboration with various teams to enhance customer engagement and revenue growth.

The Customer Success Manager will manage a mid-market book of business, focusing on customer onboarding, renewals, upsells, and retention, while coordinating with internal teams to ensure customer satisfaction and platform usage.