Top Remote Customer Success Jobs in Omaha, NE

As an Enterprise Customer Success Manager, you will ensure the success of large enterprise customers by collaborating across teams, managing customer relationships, and driving product adoption. You will analyze customer environments, resolve issues, and own the onboarding process while being the voice of the customer to improve their experience.

The Customer Experience Manager leads customer satisfaction by managing service relationships and executing benefit strategies for assigned accounts. This role involves collaboration with consulting teams, ensuring high-quality service delivery, engaging in open enrollment presentations, and maintaining strong client relationships while staying informed on industry trends.

The Vice President of Customer Success at Hello Heart will ensure high client satisfaction, drive customer outcomes, and lead a client-facing team. Responsibilities include managing client onboarding, training, support, renewals, and expansion, while maintaining client health metrics and strategic planning for improved outcomes.

The Community Manager will engage with members to build relationships, manage onboarding/offboarding processes, coordinate regional events, oversee educational content, and execute communication strategies to enhance the community experience and satisfaction. Strong organizational and communication skills are a must.

As a Childcare Provider, you will care for children in their homes, ensuring a safe and nurturing environment. Responsibilities include engaging with kids, following parental guidelines, and performing light household duties related to childcare.

The Director of Client Services will lead a team of Client Success Managers, focusing on enhancing client satisfaction and success. Key responsibilities include managing client relationships, developing strategies for performance metrics, overseeing member escalations, and fostering collaboration with cross-functional teams. This role is crucial in shaping Lantern's Client Service operations as the company scales its offerings.

The role involves providing remote dietary care to patients with diabetes, assessing their nutritional needs, crafting personalized meal plans, and collaborating with healthcare professionals to support patient health management.