Top Remote Jobs in New Orleans, LA

Leads SMB and commercial sales strategy, revenue performance, team development, pipeline forecasting, enablement, hiring, and complex enterprise deals. Partners with Product, Marketing, Customer Success, and executive leadership to scale go-to-market execution, improve sales consistency, and drive customer expansion across a multi-product SaaS environment.

Provides remote technical customer support for Dealertrack DMS Fixed Ops products through phone, email, and other channels. Troubleshoots product and system issues, answers usage questions, documents cases in CRM systems, meets support service-level goals, manages multiple tickets, follows up with customers, and coordinates with internal teams. Requires flexible scheduling, including weekends and overtime, and the ability to work independently while maintaining strong communication and problem-solving skills.

Partners with account executives, customers, Customer Success, and Product to lead discovery, solution design, technical validation, business-case development, demonstrations, workshops, and trials. Translates customer objectives into Webflow solutions, communicates technical value, influences product direction, and supports multiple opportunities. The role requires consultative selling, strong storytelling and presentation skills, familiarity with APIs and web technologies, creative AI-assisted problem-solving, and up to 25% travel.

Manage cross-functional event projects from planning through execution, including timelines, budgets, dependencies, vendors, venues, promotional materials, and on-site logistics. Identify risks, resolve blockers, communicate status and run-of-shows, and improve event workflows. The role supports field marketing events, trade shows, sponsorships, virtual experiences, and multiple simultaneous initiatives while coordinating Marketing, Sales, and external partners.

Lead and develop the SRE team responsible for reliable, secure deployments across on-premises DoD and AWS environments. Own capacity planning, prioritization, reliability roadmaps, operational readiness, incident response, observability, and toil reduction. Coordinate delivery across engineering, security, and customer success teams while guiding infrastructure, automation, Kubernetes, CI/CD, networking, and application reliability decisions. Manage team performance, hiring, career development, on-call practices, postmortems, and stakeholder communication.

Leads enterprise data security and information governance by building data intake, catalog, marketplace, classification, lineage, and access-control programs. Translates privacy and security requirements into technical controls, self-service workflows, and governance documentation. Partners with Legal, InfoSec, engineering, product, and data teams to support compliant data use, AI/ML initiatives, and regulatory requirements including HIPAA, GDPR, and CCPA. Measures adoption, turnaround times, and governance maturity across a global SaaS organization.

Own full-cycle B2B sales for Sprout Social’s public sector segment, including prospecting, pipeline generation, relationship development, deal management, and quota attainment. The Account Executive will engage decision-makers across organizations, manage qualified opportunities, collaborate with internal teams, and deliver tailored product value. Success includes building a pipeline exceeding four times monthly quota, consistently meeting revenue targets, expanding account adoption, and eventually sharing sales best practices with peers.

Owns execution and outcomes for the Chief Customer Officer’s strategic portfolio, including go-to-market transformation, retention and renewal programs, product feedback loops, and executive account engagement. Converts executive direction into structured workstreams, coordinates senior cross-functional stakeholders, monitors program health and business metrics, escalates risks, drives accountability, and recommends scope or prioritization changes. The role also establishes operating standards for a growing programs function in a globally distributed environment.

Own the strategy, performance, growth, partnerships, and roadmap for CouponFollow’s browser extension and mobile apps. Lead consumer product business planning, revenue and KPI accountability, acquisition and retention analytics, CPA/CPI partnerships, affiliate distribution, creator growth, compliance, and cross-functional execution with product, engineering, data, legal, and leadership teams.

Lead design, build, and deploy of large-scale data platforms for LLMs, RAG, and agentic AI systems. Hands-on coding, architecting fault-tolerant pipelines, establishing MLOps/DataOps best practices, mentoring engineers, and operationalizing research into production across Exabyte-scale distributed systems.