Top Remote Operations & Support Jobs in Minneapolis–Saint Paul, MN

Provides advanced escalation support for complex enterprise application incidents. Performs technical analysis across applications, batch processing, databases, integrations, access, performance, reporting, and APIs. Leads technical communication during critical incidents, develops workarounds, supports root cause analysis, documents resolutions, evaluates software release impacts, and coordinates with development, engineering, DevOps, and vendors. Requires enterprise application support experience, SQL and API troubleshooting skills, payroll tax expertise, and knowledge of incident management and system architecture.

Leads Scorpion’s revenue operations and analytics function, including revenue data architecture, reporting, forecasting, pipeline inspection, Salesforce administration, marketing operations, and AI enablement. Partners with Sales, Marketing, Finance, Customer Success, and Product to improve revenue predictability, process efficiency, data quality, and retention insights. Presents recommendations to executives and leads Salesforce Administration and Marketing Operations teams while remaining hands-on with analytics, systems, and operational processes.

Build and lead the US revenue operations function across direct enterprise and partner-led sales motions. Own forecasting, pipeline management, partner attribution, territories, quotas, compensation, CRM and GTM systems, deal desk processes, lead-to-cash operations, data governance, and executive reporting. Establish scalable processes and infrastructure for revenue visibility, channel operations, commercial approvals, and sales performance.

Provides executive and operational support to the founders, managing calendars, inboxes, travel, leadership meetings, action items, hiring coordination, candidate pipelines, finance coordination, market research, marketing support, and ad-hoc projects. The role begins with administrative execution and expands into cross-functional project management, process design, and strategic initiative support. It requires high autonomy, discretion, sound judgment, strong communication, ownership, and the ability to organize a fast-paced startup environment.

Part-time internship supporting CRM architecture, data integrity, process documentation, operational audits, and KPI dashboarding. Build SOPs, centralize lead/project data, identify workflow bottlenecks, and deliver reporting to leadership to scale and improve operational processes.

Leads a frontline customer support team serving users of Interwell Acumen and related healthcare programs. Responsibilities include coaching Support Analysts, managing schedules and ticket queues, monitoring SLAs and performance metrics, coordinating escalations, maintaining documentation and SOPs, improving workflows, overseeing quality reviews, and handling complex customer issues. The manager partners with Epic Applications, Product, Development, Training, Customer Success Operations, and Account Management to improve support delivery, team readiness, and customer experience.

Translates and edits Korean-to-English vital records, legal documents, official certificates, and academic transcripts for a U.S. government client. The contractor must maintain excellent formatting, meet one- to two-day deadlines, provide per-word rates, accept assignments as needed, and communicate reliably with the team. Work is remote and ongoing, requiring U.S. citizenship and completion of a Tier 1 background investigation with fingerprinting.

Processes real estate escrow and closing transactions by communicating with buyers, sellers, agents, lenders, and other parties; entering transaction data; collecting documentation; clearing title conditions; scheduling closings; preparing Closing Disclosures and closing documents; and maintaining accurate, timely files while meeting productivity and quality metrics.

Provides administrative support to the Market President and office, including preparing presentations, correspondence, reports, calendars, meetings, travel arrangements, expense reports, and meeting minutes. Serves as an office gatekeeper and coordinates facilities, shipping, equipment, visitor badges, and market events. Requires discretion, confidentiality, strong communication, organization, problem-solving, and Microsoft Office proficiency.

Provide technical and customer support for hardware and network outages through phone, email, software, and internal requests. Diagnose issues using multiple software tools, coordinate with internal and external stakeholders, communicate solutions, meet response-time targets, gather product feedback, identify proactive improvements, and build strong customer relationships. The role is remote-first and supports customers across manufacturing environments.