Top Remote Operations & Support Jobs in Minneapolis–Saint Paul, MN

Part-time internship supporting CRM architecture, data integrity, process documentation, operational audits, and KPI dashboarding. Build SOPs, centralize lead/project data, identify workflow bottlenecks, and deliver reporting to leadership to scale and improve operational processes.

Provide remote administrative support including calendar and email management, preparing reports and presentations, conducting research, compiling data, and performing general administrative tasks to ensure efficient office operations.

Leads a frontline customer support team serving users of Interwell Acumen and related healthcare programs. Responsibilities include coaching Support Analysts, managing schedules and ticket queues, monitoring SLAs and performance metrics, coordinating escalations, maintaining documentation and SOPs, improving workflows, overseeing quality reviews, and handling complex customer issues. The manager partners with Epic Applications, Product, Development, Training, Customer Success Operations, and Account Management to improve support delivery, team readiness, and customer experience.

Translates and edits Korean-to-English vital records, legal documents, official certificates, and academic transcripts for a U.S. government client. The contractor must maintain excellent formatting, meet one- to two-day deadlines, provide per-word rates, accept assignments as needed, and communicate reliably with the team. Work is remote and ongoing, requiring U.S. citizenship and completion of a Tier 1 background investigation with fingerprinting.

Processes real estate escrow and closing transactions by communicating with buyers, sellers, agents, lenders, and other parties; entering transaction data; collecting documentation; clearing title conditions; scheduling closings; preparing Closing Disclosures and closing documents; and maintaining accurate, timely files while meeting productivity and quality metrics.

Provides administrative support to the Market President and office, including preparing presentations, correspondence, reports, calendars, meetings, travel arrangements, expense reports, and meeting minutes. Serves as an office gatekeeper and coordinates facilities, shipping, equipment, visitor badges, and market events. Requires discretion, confidentiality, strong communication, organization, problem-solving, and Microsoft Office proficiency.

Provide technical and customer support for hardware and network outages through phone, email, software, and internal requests. Diagnose issues using multiple software tools, coordinate with internal and external stakeholders, communicate solutions, meet response-time targets, gather product feedback, identify proactive improvements, and build strong customer relationships. The role is remote-first and supports customers across manufacturing environments.

Processes real estate escrow transactions from intake through closing. Responsibilities include entering transaction data, collecting documentation, clearing title conditions, coordinating closing schedules, preparing Closing Disclosures and closing documents, communicating with buyers, sellers, agents, lenders, and other parties, and meeting accuracy, productivity, and team performance standards.

Own high-impact cross-functional operating constraints from discovery through measurable resolution. Diagnose root causes across domains, design and build process, automation, governance, or organizational solutions, mobilize teams without direct authority, drive adoption, measure outcomes, and establish durable ownership. The role requires systems thinking, analytical rigor, prioritization, executive communication, and sustained implementation to create operating leverage across the company.

Partners with sales leadership to execute go-to-market strategy and improve revenue operations across the Americas. Owns forecasting, pipeline health, territory alignment, CRM governance, quarterly planning, dashboards, lead routing, and GTM workflows. Collaborates with Finance, Marketing, and other stakeholders to improve reporting, data hygiene, processes, documentation, and system rollouts. Provides analysis and operational insights in a fast-paced, scaling environment.