Top Remote Operations & Support Jobs in Miami, FL

Manages core business systems including NetSuite, HubSpot, Microsoft 365, and related SaaS tools. Oversees user access, permissions, integrations, data quality, reporting, security, and vendor relationships. Builds workflow automations using low-code tools, evaluates practical AI applications, supports staff technology adoption, maintains IT policies and continuity plans, and troubleshoots system issues across a remote organization.

Leads cross-functional operational performance across inspections, post-sale, customer support, title operations, and offshore services. Responsibilities include optimizing margins, improving KPI visibility, mapping and standardizing processes, reducing operational friction, leading initiatives through sustained execution, establishing governance, and supporting senior leadership with data-backed recommendations. The role requires influencing across departments and strengthening accountability without direct authority.

Provides proactive executive, administrative, and operational support to the CEO. Responsibilities include managing calendars, inboxes, priorities, communications, follow-ups, documentation, SOPs, OKRs, research, and cross-functional coordination. The role identifies bottlenecks, improves processes, configures business tools, tracks commitments, and independently resolves operational issues in a remote, high-accountability environment.

Manages homeowners catastrophe claims from assignment through closure. Responsibilities include contacting insureds, investigating losses, analyzing policy coverage, reviewing damage estimates, determining claim values, negotiating settlements, approving payments, identifying recovery opportunities, and documenting claim files. The representative also handles referrals, sub-claims, contractor updates, and compliance with claim-handling standards and state laws.

Build and run UTOPIA’s operating backbone across finance, compliance, HR, infrastructure, governance, communications, and cross-entity performance. Oversee fund and studio finance with the CFO, including budgeting, NAV, capital calls, LP reporting, treasury, audits, and carry mechanics. Lead regulatory readiness, AML/CFT policies, filings, board operations, vendor strategy, business continuity, hiring, compensation, immigration, and scalable operating systems across a regulated investment platform and venture studio.

Manage homeowners catastrophe claims from assignment through closure. Responsibilities include contacting policyholders, investigating losses, analyzing coverage and state law, reviewing damage estimates, evaluating claim value, negotiating settlements, approving payments, identifying recovery opportunities, documenting claim files, and referring complex cases. The role primarily handles claims valued from $5,000 to $25,000 and requires strong communication, decision-making, customer service, negotiation, and insurance policy knowledge.

Provides administrative and clerical support, including preparing documents, invoices, reports, correspondence, meeting materials, records, calendars, and budget information. Handles phone calls, document control, office supplies, records management, and moderately complex information analysis. Requires three or more years of administrative experience, proficiency with Microsoft Office and Adobe Acrobat, and the ability to obtain and maintain a Q security clearance.

Owns POS reporting, item-level demand forecasting, P&L analysis, assortment and pricing insights, SKU and inventory recommendations, and commercial dashboards for ZURU’s US Sales and Commercial teams. Presents financial and retail performance insights to internal stakeholders and retailer partners, supports line reviews and joint business plans, and improves scalable reporting and planning processes.

Supports the Director of Operations and senior team with office management, supplier coordination, facilities support, meeting and visitor arrangements, courier logistics, stock control, customer enquiries, administrative projects, and operational planning. The role maintains office efficiency, liaises with clients and suppliers, manages records and procedures, and supports the London Production Centre while delivering professional, confidential service.

Remote incoming call specialist handling high-volume inbound calls, recording interactions in CRM, using dialer/phone software, protecting sensitive information, and following established procedures while collaborating with the internal team.