Top Remote Operations & Support Jobs in Miami, FL

Own and administer the Salesforce platform across sales, marketing, client services, and operations. Responsibilities include user access and security, configuration, automation, reporting, dashboards, data integrity, troubleshooting, training, integrations, testing, deployments, and stakeholder requirements gathering. The role designs scalable solutions, improves business processes and adoption, supports cross-functional initiatives, and maintains platform governance and best practices.

Analyze contact center workload, forecasts, and performance metrics to build staffing and scheduling plans. Develop schedules, evaluate queue strategies, identify operational disruptions, prepare reports, assess productivity, provide feedback to supervisors, maintain staffing records, and assist in workforce management policy development.

Provides temporary, high-level administrative support to Stripe executives, including complex calendar management, domestic and international travel coordination, expense reporting, time-management recommendations, and prioritization. The role also owns programmatic work supporting the global administrative business partner program and assists with ad hoc initiatives. Success requires strong organization, flexibility, discretion, proactive communication, process optimization, and the ability to manage competing priorities in a fast-paced environment.

Supports a C-Band spectrum clearing program by maintaining Salesforce data, validating engineering and financial records, organizing documentation, and preparing audit-ready FCC compliance and reimbursement packages. Develops document taxonomies, quality controls, dashboards, reports, and workflow automations using Salesforce, Power Automate, SharePoint, and related tools. Performs reconciliations, mock audits, discrepancy resolution, and process improvements while coordinating with project, engineering, finance, procurement, and vendor teams.

Supports the claims team by managing a shared inbox, triaging requests, preparing first notices of loss, organizing claim documentation, maintaining records, coordinating meetings, compiling data, and handling ad hoc administrative tasks. The role requires strong organization, communication, prioritization, attention to detail, and comfort with digital tools. Insurance experience is not required, with opportunities to learn commercial claims and progress toward a Claims Specialist role.

Conduct daily audits of healthcare documentation and operational workflows for accuracy, completeness, timeliness, and compliance. Apply standardized audit criteria, document and escalate findings, track corrective actions, identify recurring process gaps, validate quality data, and support reporting. Review AI-generated audit findings against source documentation, test updated tools, protect confidential patient information, and contribute process-improvement ideas within a remote-first health technology environment.

Provides high-level administrative support to multiple executives by managing complex calendars, coordinating meetings, booking and troubleshooting domestic and international travel, handling confidential information, supporting executive onboarding, and organizing events and offsites. The role also provides backup administrative coverage, improves processes, coordinates cross-functional stakeholders, and serves as a resource for executives and new hires in a globally distributed, remote-first environment.

Performs requirements gathering, business and data analysis, system configuration, client discovery, documentation, testing, and root cause analysis. Coordinates with clients, IT, product development, and implementation teams to meet project timelines, resolve issues, support compliance research, standardize processes, and maintain system documentation. Requires benefits or HRIS-related experience, strong Excel skills, and familiarity with SQL and databases.

Coordinates executive calendars, meetings, travel, onboarding, contingent workforce administration, time and cost tracking, operational reporting, leadership materials, and process improvements. Supports workforce utilization, budgeting, forecasting, and resource planning while maintaining accurate records and facilitating cross-functional communications. Requires strong Microsoft 365 skills, organization, analytical ability, and experience managing multiple priorities.

Oversee operations for a portfolio of housing communities, including personnel management, leasing, financial performance, budgeting, compliance, maintenance, risk management, vendor oversight, resident satisfaction, and property inspections. The Regional Manager coaches on-site teams, monitors operational and financial results, supports marketing and retention strategies, ensures adherence to fair housing and safety requirements, and travels 25–50% for property visits, training, conferences, and other business activities.