Top Remote Senior Level Strategic Operations Jobs in Louisville, KY

Leads retail growth strategy across Citizens’ branch network, defining priorities, maintaining the growth roadmap, and translating enterprise objectives into actionable initiatives. Partners with Product, Field, Communications, Enablement, and Business Insights teams to drive acquisition, deposits, relationship growth, retention, and customer experience. Evaluates opportunities, monitors performance and market trends, develops executive recommendations, and influences cross-functional stakeholders through strategy execution and measurement.

Leads Money Canvas Coaching Operations, owning the coaching delivery strategy, operating model, roadmap, performance metrics, workforce planning, and service quality. Manages Coach Managers and 40+ geographically dispersed coaches, develops leadership and culture, improves engagement and retention, and drives operational excellence. Partners with Product, Engineering, Design, HR, Learning Operations, and Strategic Operations to prioritize initiatives, implement new capabilities, and improve coaching and customer experiences.

Leads enterprise-wide global resource management, including resource assignments, capacity planning, demand forecasting, workforce visibility, and resource gap identification. Partners across functions, service lines, and geographies to align talent with client and project needs. Establishes resource management standards, governance, reporting, data quality, and system adoption while influencing senior leaders and managing competing priorities in a global CRO environment.

Leads end-to-end process improvement across healthcare software functions by mapping current workflows, analyzing operational data, identifying constraints, redesigning processes, and driving adoption. Establishes measurable baselines, operating metrics, standard work, and training; partners with engineering on automation, Finance on savings measurement, and business leaders on sustained change.

Leads strategy and operations for Google Cloud Security and Wiz integration. Oversees governance, budgets, vendor procurement, headcount and resource planning, cross-functional workflows, executive communications, AI adoption, and global events. Serves as an executive proxy, aligns technical and business leaders, manages strategic initiatives, and drives organizational policies, partnerships, and market expansion across the unified security organization.

Owns quality operations for all datasets, establishing global quality standards, calibration, review structures, language coverage, capacity planning, and contingent workforce sourcing. The role also manages dashboards tracking quality, throughput, and cost efficiency across international data operations. Candidates should have extensive operations leadership experience, quality management expertise at scale, and experience building tooling and workforce systems. Speech, audio, or linguistic data experience is preferred.

Leads complex go-to-market business operations initiatives across Direct and Channel sales. Responsibilities include governance and policy design, commercial feasibility assessments, enterprise systems requirements, UAT and solution delivery, process optimization, executive recommendations, dashboards and metrics, root-cause analysis, and AI and automation adoption. The role partners across Sales, Finance, Legal, Deal Desk, Channel, and Enterprise Systems while mentoring team members and improving opportunity lifecycle and quoting operations.

Lead Services business operations for financial services accounts from sales through delivery. Partner with account leadership, sales, contract management, finance, project coordination, and delivery teams. Standardize opportunity, pricing, contract, financial, and resource management processes; support timely process execution; prepare recurring portfolio review materials; and assist with broader account operations.

Leads the establishment and day-to-day operation of CTI’s Pune AV office. Responsibilities include setting up processes, overseeing AV rack building and equipment readiness, managing vendors, suppliers, facilities, budgets, and teams, coordinating with engineering, sales, service, installation, project management, and international teams, and ensuring efficient, high-quality project delivery while supporting long-term business growth.

Owns the design, documentation, and optimization of healthcare revenue cycle workflows. Translates payer-provider processes into build-ready product requirements, user stories, process maps, and decision trees for AI-enabled solutions. Partners with operations, product, engineering, vendors, and leadership to identify automation opportunities, troubleshoot issues, improve performance, and support implementation. Requires deep healthcare revenue cycle expertise, strong process analysis, stakeholder facilitation, structured problem solving, and up to 25% travel.