Top Remote Jobs in Lincoln, NE

Lead and support customer implementations of Amtech ERP software, including requirements gathering, solution configuration, process documentation, testing, user training, troubleshooting, and go-live support. Partner with customers on solution design, deliver ERP knowledge transfer, identify delivery risks, support proposals and presales activities, and contribute to implementation standards, process improvement, and peer mentoring. Travel up to 50% is required.

Leads Intradiem’s Technical Support organization, owning post-go-live customer experience, support strategy, operating models, SLAs, escalations, staffing, and performance. Drives AI transformation, automation, continuous improvement, platform migration support, critical incident response, customer communications, root-cause analysis, and compliance. Develops multilevel technical teams, manages outsourced support partners, and collaborates with Implementation, Customer Success, Product, and Engineering. Requires extensive technical support leadership experience in SaaS environments, including integrations, APIs, cloud platforms, AI support tools, and executive stakeholder management.

Manage strategic B2B SaaS accounts by driving onboarding, adoption, retention, executive relationships, quarterly business reviews, expansion opportunities, and commercial negotiations. Translate customer feedback into product insights, support custom Salesforce reporting and workflows, monitor account health, resolve issues, maintain CRM data integrity, and collaborate cross-functionally to maximize customer ROI.

Lead the Networks and Environment pillar for a federal Zero Trust acceleration effort. Develop and validate network architecture patterns covering segmentation, policy enforcement, secure connectivity, telemetry, and identity or device integration. Assess hybrid enterprise network implementations, support engineering plans and pilots, create test and rollback plans, evaluate network security technologies, and document implementation lessons and recommendations.

Develop and deploy data science solutions for pharmacy benefits and member experience, including predictive models, generative AI pipelines, and rules-based logic. Extract and analyze large-scale data with Python and SQL, manage model lifecycles, monitor production performance, and communicate insights to clinical and business leaders. Collaborate with data scientists, engineers, and operational stakeholders to solve complex healthcare and PBM problems.

Manage sales and marketing for products serving civil, infrastructure, government, PSU, contractor, consultant, and builder customers. Identify new opportunities, source product approvals, generate leads through cold calls and emails, follow up with prospects, and convert leads into orders while achieving sales targets.

Build consultative relationships with engineering firms, fire protection consultants, general contractors, and electrical contractors to influence fire alarm specifications and product preferences. Promote Kidde systems through demonstrations, presentations, and code-focused discussions; provide technical guidance on product selection and compliance; identify projects early; track bid opportunities; coordinate handoffs to sales and distribution teams; and represent the company at industry events. The role requires extensive domestic overnight travel.

Lead product roadmap and execution for a core product line, coordinate cross-functional discovery and delivery, run agile ceremonies, track product KPIs, manage legacy client transitions and new launches, surface risks, and communicate status to stakeholders to drive data-informed prioritization and successful go-to-market outcomes.

Build and maintain full‑stack TypeScript web applications, design RESTful APIs and microservices, optimize frontend and backend performance, write tests, participate across the development lifecycle, perform code reviews, and collaborate with product and design to ship scalable travel‑management features.

Own and execute Crewfare's social presence across Instagram, TikTok, and LinkedIn. Create and publish short-form content (Reels, TikToks, stories, carousels), write blog content, manage the Ambassador Program, plan giveaways and social campaigns with partners, manage content calendars, and collaborate to amplify campaigns and drive awareness, engagement, and bookings.

Provides high-touch customer service to top-tier loyalty members through phone, chat, and email. Handles reservations, payments, program education, account support, welcome and post-arrival calls, promotional outreach, and issue resolution. Maintains member relationships, protects customer data, meets performance goals, and supports multiple club products in an omnichannel contact center.

Lead design, deployment, and operation of Caldera's blockchain infrastructure. Build and expand DevOps pipelines, manage Kubernetes/AWS deployments, implement IaC (Terraform/Helm), enhance observability, optimize performance, and maintain infrastructure security for production rollup chains.