Top Remote Customer Success & Experience Jobs in Lexington, KY

The Major Gifts Officer will lead major gift fundraising activities, identify donor prospects, and develop strategies for cultivating relationships and managing donor contributions.

As a freelance Session Host, you will manage virtual legal proceedings, provide technical support, and communicate with participants for a smooth experience.

The Senior Technical Account Manager drives adoption of Azul Prime in strategic customer accounts by providing technical leadership, troubleshooting, and collaborating with engineering teams to optimize Java application performance.

As a Technical Support Analyst, you'll troubleshoot issues, educate merchants, and collaborate with teams to improve customer experience and resolve technical problems.

The Support Operations Engineer will execute and maintain enablement content for onboarding and training in a SaaS environment. They will manage content delivery, track progress, and improve instructional materials based on feedback and performance metrics.

The Customer Success Manager ensures customers achieve measurable outcomes using the SQREEM platform by driving outcomes, providing strategic advice, managing customer health, and expanding revenue within accounts.

Work with project teams to analyze business requirements, configure and test enQuesta CIS solutions, assist data conversion, deliver training, support customer testing and implementations, and manage risks to ensure on-time, high-quality deployments.

Manage enterprise customers through onboarding to renewal, drive adoption of Claravine's Data Standards Cloud, identify expansion opportunities, monitor health/risk using data, lead strategic reviews, and collaborate cross-functionally to align product and growth to customer goals.

The Director of Scaled Customer Success will lead a global team to innovate and implement a digital-first customer success strategy, enhancing customer engagement through automation and AI-driven experiences.

Testers will assess an airport's user experience with a ride sharing app by walking the route from the security exit to the pickup point and documenting their experience.