Top Remote Customer Success & Experience Jobs in Lexington, KY

The Bilingual Customer Support Representative provides technical support, resolves customer issues, educates customers on services, and documents interactions in Salesforce, while ensuring high customer satisfaction.

Teach online English to Chinese students with fixed schedules and long-term student-teacher pairings. Deliver lessons following YiYiEnglish methodology, build student relationships, complete onboarding including video questions and demo, and commit to a stable schedule for at least six months.

The Specialist verifies insurance coverage, processes prior authorizations, troubleshoots submissions, assists providers with appeals, and documents activities.

The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.

The Senior Solution Consultant will implement and optimize OneStream solutions, gather business requirements, and provide customer support, collaborating with strategy teams and leading workshops.

Serve as secondary client manager for large employer groups and primary day-to-day contact for a portfolio of smaller large-group clients. Perform benefits analyst duties—financial spreading, quoting, reporting, ben-admin configuration, eligibility/billing support—build renewal and enrollment materials, present client deliverables, coordinate vendors, and strengthen client experience cross-functionally.

The intern will analyze futures and options markets, develop trading strategies, monitor market data, and assist in risk management activities.

The CX Business Analyst will design, test, and deliver customer experience solutions, facilitate client sessions, and manage project deliverables.

The role involves managing customer accounts, training users on software products, resolving technical issues, and driving product adoption within an assigned territory.

As a SkillBridge Intern in Marketing, you'll collaborate on product delivery, ensure project success, and engage clients, while gaining valuable experience in a remote or on-site setting.