Top Remote Operations & Support Jobs in Las Vegas, NV

Provide Tier 1 helpdesk triage and support for DAI/Oracle Financials, develop training and communication materials, prepare bi-weekly metrics and monthly reports, and escalate complex issues to appropriate teams.

Lead and manage the product support team, oversee daily operations, capacity and scheduling, define SOPs and knowledge base, track KPIs, escalate complex issues, and collaborate with Product and Engineering to report and prioritize bugs and inform the product roadmap.

Analyze and adjudicate complex workers' compensation claims, manage litigation and settlements, calculate reserves and benefits, coordinate vendors, pursue recoveries/subrogation, ensure regulatory filings and client communication, and close claims within service expectations.

Lead technical investigations and root-cause analysis for enterprise insurance applications and data issues. Use SQL/Oracle to analyze and correct policy, billing, and transactional data, coordinate incident response with cross-functional teams, recommend automation and process improvements, and maintain documentation and knowledge articles to improve system reliability and performance.

Lead and train a small remote customer support team, ensure tickets meet SLA, develop training and knowledgebase, maintain metrics and documentation, and handle direct email/chat support queries.

Serve as a technical liaison between clients and developers: troubleshoot complex issues, write technical specifications, prioritize tickets, test changes, lead implementations, provide training, and drive process improvements and client success.

Project-based internship to create a business plan for Just Markets Institute, build internal processes and systems with mentor guidance, and support educational and marketing teams while meeting course requirements.

Provide high-level support to the CEO and founder's office by managing complex calendars, coordinating travel, serving as primary stakeholder contact, preparing reports and presentations, implementing marketing and community growth strategies, handling confidential information, and improving internal communications and collaboration.

Drive IT operational maturity and financial management by analyzing spend and operations, managing renewals and PO lifecycle, delivering reports, advising leadership on budget optimization, vendor rationalization, and process improvements.

Placeholder posting for unsolicited or opportunistic resumes. No defined role, responsibilities, or requirements; used to collect candidate resumes for future opportunities.