Top Remote Operations & Support Jobs in Las Vegas, NV

The Chief Operating Officer will provide enterprise-wide strategic and operational leadership, integrating finance, people and culture, business intelligence, legal affairs, risk, organizational planning, and change management. Reporting to the CEO, the COO will translate strategy into coordinated execution, strengthen systems and accountability, oversee financial and organizational sustainability, manage cross-functional risks, and support effective governance across a global, distributed nonprofit organization.

Reviews insurance files for quality and accuracy, applies workers compensation and general insurance knowledge across multiple states, documents findings, provides constructive feedback, supports training, and manages shifting priorities across departments. The role requires strong communication, attention to detail, high-volume review experience, and familiarity with workflow and documentation tools.

Supports fundraising data operations by managing CRM synchronization and ETL processes, maintaining data integrity, developing reports and extracts, troubleshooting integrations, processing duplicates and updates, configuring Salesforce and donor technology platforms, and documenting data flows and quality standards. The role serves as the primary data support contact for advancement teams and collaborates with finance, development, marketing, and technology teams.

Manage client accounts and fulfillment projects by interpreting instructions, coordinating internal teams, analyzing workflows, monitoring quality and delivery, resolving client issues, and maintaining professional relationships. The role also identifies process improvements and additional business opportunities, supports new product and client initiatives, and uses technical processing tools and quality assurance practices to ensure accurate, timely results.

Provide empathetic, accurate customer support through email and phone, educate customers about life insurance and Ladder, resolve issues from start to finish, and represent customer needs to internal stakeholders. Collaborate with underwriting and business partners to fulfill application requirements, identify process improvements, and help enhance the customer journey.

Provides remote administrative, recruiting coordination, database management, marketing, event planning, and back-office support for a consulting firm. Responsibilities include scheduling interviews, coordinating travel, preparing proposals, managing calendars and expenses, updating ATS and CRM records, sending social media and email campaigns, and supporting conferences and client events. The role is a flexible independent contractor position requiring strong organization, communication, discretion, and proficiency with Microsoft 365 and business systems.

Supports corporate operations by coordinating reports, meetings, interviews, executive meetings, international events, travel, expenses, suppliers, and stakeholders. The role requires excellent organization, communication, judgment, accountability, and attention to detail in a globally distributed environment. Candidates should be able to travel for company events, learn new technology quickly, and manage processes and initiatives across departments.

Investigate and resolve card, ACH, and mobile deposit disputes while managing chargebacks within regulatory and network deadlines. Analyze suspicious activity, transaction histories, behavioral patterns, and customer data to identify fraud and mitigate losses. Document clear, audit-ready determinations, apply payment rules accurately, and contribute to process improvements, risk management, and technology-enabled operational efficiency.

Provides first-line global help desk support for incidents, desktop issues, and proprietary applications. Receives calls, creates and updates tickets, troubleshoots issues using technical documentation, monitors service queues and SLAs, dispatches providers, manages escalations, documents resolutions, and communicates with customers and engineering teams. Supports knowledgebase maintenance and internal system monitoring while delivering professional customer service.

Owns monetization workflow design, process optimization, CRM, OMS, inventory systems, automation, integrations, data governance, and operational reporting. The role reduces manual work, standardizes campaign and revenue processes, ensures data integrity, and partners cross-functionally with engineering and leadership. It also develops talent, builds engagement, and supports staffing and succession planning.