The Role
Reviews insurance files for quality and accuracy, applies workers compensation and general insurance knowledge across multiple states, documents findings, provides constructive feedback, supports training, and manages shifting priorities across departments. The role requires strong communication, attention to detail, high-volume review experience, and familiarity with workflow and documentation tools.
Summary Generated by Built In
This is a remote position.
Position: Quality and Training Analyst
Location: Remote
Experience: 5+ years
- 3+ years of related professional experience such as working with in an insurance quality analyst, underwriting role or premium audit role.
- Comprehensive knowledge of workers compensation in multiple states along with general insurance knowledge.
- Strong attention to detail with the ability to review files accurately and consistently across high volumes.
- Clear written and verbal communication skills, including the ability to document findings and provide feedback in a constructive and straightforward way.
- Comfort managing work across multiple departments and shifting priorities simultaneously.
- Experience working with project management or workflow tools such as Jira, and documentation platforms such as Confluence, preferred.
- Experience communicating in internal chat platforms, like Slack or Teams.
Skills Required
- 3+ years of related professional experience in insurance quality analysis, underwriting, or premium auditing
- Comprehensive knowledge of workers compensation across multiple states
- General insurance knowledge
- Strong attention to detail and ability to review files accurately and consistently at high volume
- Clear written and verbal communication skills
- Ability to document findings and provide constructive, straightforward feedback
- Ability to manage work across multiple departments and shifting priorities
- Experience with project management or workflow tools such as Jira
- Experience with documentation platforms such as Confluence
- Experience with internal chat platforms such as Slack or Teams
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The Company
What We Do
Riva Scientific provides software solutions, validated systems, managed services, strategic consulting, and staffing for life sciences, pharmaceutical, biotech, chemical, and technology organizations. Its services include systems implementation, custom application and data-intelligence development, computer-system validation, testing, regulatory compliance assessments, remediation, business analysis, project management, auditing, and team augmentation, helping clients automate operations and meet requirements such as FDA GMP and 21 CFR Part 11.
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