Top Remote Operations & Support Jobs in Las Vegas, NV

Owns personal auto insurance underwriting and portfolio health processes, serving as a subject-matter expert and escalation authority. Responsibilities include policy reviews, eligibility assessments, cancellations, non-renewals, rescissions, regulatory compliance, process design, KPI development, documentation, mentoring policy servicing staff, and driving cross-functional technology and process improvements.

Fractional Revenue Operations Manager responsible for daily sales operations and a major GTM systems transformation. The role includes migrating Zoho CRM to Odoo, building AWS Partner Central ACE and CPPO integrations, automating lead routing and renewal workflows, supporting cloud marketplace sales, and developing executive revenue dashboards. The engagement is capped at 15 hours weekly and requires independent execution, CRM migration expertise, REST API and webhook knowledge, and B2B SaaS RevOps experience.

Provides technical support to customers by diagnosing software, hardware, and service issues, resolving escalations, interpreting REST API requests and responses, and identifying root causes. Collaborates with engineering and internal teams to deliver solutions, supports e-commerce shipping and tracking customers, and communicates effectively with audiences of varying technical expertise.

Provides administrative and reporting support for healthcare facility operations. Maintains work order, maintenance, service order, leak, equipment, and recovery plan trackers; compiles status reports and meeting materials; follows up on missing information; tracks deadlines, approvals, purchase orders, and closeout documentation; organizes files and action items; and flags overdue or conflicting information for operations leadership.

Own day-to-day IT operations, service management, endpoint security, identity and access administration, cloud infrastructure support, vendor and MSP oversight, business-unit technology integrations, and SOC 2 or other audit readiness. The role manages Microsoft 365, Google Workspace, AWS, Azure, endpoint tools, security platforms, device compliance, operational documentation, procurement, and technical evidence across multiple business units.

Manage the LATAM Customer Support team and oversee Fin (Intercom) operations. Lead coaching, hiring, escalations, onboarding, workflow automation, AI deflection, self-service improvements, and support KPI performance. Partner cross-functionally with Product, Engineering, Sales, Account Management, and Payment Operations to represent customer needs, improve processes, and support strategic initiatives. The role also involves reporting on CSAT, response and resolution times, SLAs, QA scores, and driving scalable customer support programs.

Provides frontline GIS support for DATAMARK clients by triaging and resolving GIS data and software tickets, diagnosing spatial data issues in Esri tools, documenting interactions, escalating defects, troubleshooting remotely, maintaining knowledge-base content, and supporting client onboarding and retention. The role requires GIS proficiency, strong communication, customer service, and the ability to manage multiple support tickets.

Leads analysts and operational specialists supporting healthcare payer and provider service delivery. Oversees claims response workflows, issue triage, escalations, monitoring, known-issue governance, and operational risk resolution. Drives automation, process standardization, dashboards, and workflow improvements in partnership with Product and Engineering. Establishes requirements, metrics, controls, and service standards while communicating operational health and strategic recommendations to leadership and cross-functional stakeholders.

Oversee 90–125 franchised Wingstop restaurants across Colorado and Utah, serving as the primary franchisee liaison. Own portfolio P&L, operational performance, revenue growth, profitability, brand standards, and KPI results. Conduct restaurant visits, coach partners, analyze dashboards, lead quarterly business reviews, develop strategic improvement plans, and communicate best practices. Travel up to 75%, including nights, weekends, and holidays, while managing competing priorities and supporting long-term franchise success.

Manage and align risk policies, workflows, and due diligence with financial partners. Evaluate merchants, identify trends, use data to drive process improvements, and build scalable operational controls and reporting to mitigate partner and regulatory risk.