Top Remote Operations & Support Jobs in Las Vegas, NV

Manage and align risk policies, workflows, and due diligence with financial partners. Evaluate merchants, identify trends, use data to drive process improvements, and build scalable operational controls and reporting to mitigate partner and regulatory risk.

Analyzes complex business systems and user needs, translates requirements into functional specifications, facilitates solution design, leads projects, coordinates development and vendor teams, performs user acceptance testing, resolves product issues, and consults with clients. The role also documents business rules and processes, supports software enhancements, mentors less experienced analysts, and ensures projects meet scope, quality, schedule, and budget requirements.

Leads Mosaic Consulting Group’s IT strategy, security program, SOC compliance, IT support, identity and access management, endpoint management, vendors, and technology roadmap. Oversees onboarding, offboarding, device management, incident response, audits, risk controls, and global workforce support. Builds the IT function, improves scalability and resilience, manages budgets, and advises leaders on technical risks and secure AI adoption.

Provides administrative and operational support to business leaders by coordinating reports, dashboards, documentation, meetings, workflows, projects, and cross-functional activities. Tracks milestones and action items, prepares presentations and correspondence, supports business development activities, and facilitates communication among internal and external stakeholders. The fully remote role requires strong organization, communication, confidentiality, and attention to detail, with up to 10% travel.

Oversee daily IT service delivery across service desk, infrastructure, networks, cloud services, applications, and end-user support. Lead IT staff, contractors, and vendors; manage ITSM processes; ensure system reliability, security, compliance, and lifecycle planning; communicate operational risks and outages; track service metrics; and drive modernization and continuous improvement.

Investigates, evaluates, and resolves complex liability claims independently. Reviews policy coverage, determines liability, establishes reserves, negotiates settlements, manages litigation strategy with counsel, identifies recovery opportunities, prepares claims reports, and supports team development through training and mentoring.

Coordinates accommodation readiness across utilities, housekeeping, maintenance, inspections, parking, vendors, and property partners. Tracks service requests and operational activities in Salesforce and related systems, reviews deficiencies, manages corrective actions, supports billing accuracy, and escalates guest-impacting issues. Maintains documentation, communicates timelines and handoffs, and collaborates across Guest Services, Operations, Leasing, Accounting, vendors, and property management. Provides weekend and holiday operational coverage as needed.

Leads revenue quality strategy and operations to improve yield, surcharge attainment, profitability, and revenue integrity. Manages and develops professional teams, implements process improvements and technology automation, builds cross-functional relationships with sales, pricing, marketing, and operations, and delivers reporting, training, policies, and leadership development. The role is based in Memphis, Tennessee, or Harrison, Arkansas, with regular onsite work and some travel.

Own and build the revenue operations function across Sales, Marketing, and Customer Success. Lead revenue strategy, GTM systems, lead routing, territory design, forecasting, reporting, deal desk, compensation planning, and cross-functional processes. Manage Salesforce, HubSpot, Gong, Intercom, warehouse integrations, APIs, Python, and AI tooling to improve data quality and operational efficiency. Partner with Finance, Analytics, and GTM leadership while managing a Revenue Operations Manager and directing GTM engineering resources.

Leads research operations across a complex portfolio by building prioritization, tracking, communication, publication, evidence repository, vendor, data, budget, and workflow systems. Partners with senior research leaders to improve accountability, visibility, sequencing, and execution. Synthesizes internal and external research evidence into actionable recommendations, standardizes operating processes, manages cross-team functions, and develops scalable infrastructure and team capacity without owning individual research projects.